.outbound-workspace{gap:1.25rem;display:grid}.outbound-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1.25rem;display:grid}.outbound-panel{border:1px solid var(--border,#dfe5eb);border-radius:12px;min-width:0;padding:1.1rem}.outbound-panel h3{margin-top:0}.outbound-panel label{gap:.4rem;margin:.8rem 0;display:grid}.outbound-panel form{gap:.25rem;display:grid}.outbound-panel textarea{resize:vertical;box-sizing:border-box;width:100%;min-height:200px;font-family:ui-monospace,monospace;font-size:.85rem}.outbound-panel input,.outbound-panel select{min-width:0;max-width:100%}.predictive-queue-panel{overflow-wrap:anywhere}.predictive-queue-panel button{white-space:normal;overflow-wrap:anywhere;min-width:0;max-width:100%}.adaptive-experiment-panel{overflow-wrap:anywhere}.adaptive-experiment-panel button{white-space:normal;overflow-wrap:anywhere;min-width:0;max-width:100%}.outbound-actions{flex-wrap:wrap;gap:.5rem;margin:.8rem 0;display:flex}.outbound-metrics{flex-wrap:wrap;gap:1.2rem;margin:1rem 0;display:flex}.outbound-metrics span{gap:.15rem;font-size:.85rem;display:grid}.outbound-metrics strong{font-size:1.5rem}.outbound-attempt{background:var(--surface-subtle,#f5f7fa);border-radius:8px;margin-top:1rem;padding:1rem}.outbound-attempt h4{margin:.35rem 0;font-size:1.2rem}.outbound-attempt pre{white-space:pre-wrap;overflow-wrap:anywhere;max-height:160px;overflow:auto}.outbound-hold{border-left:3px solid #b66b13;padding-left:.65rem}.outbound-note{color:var(--text-muted,#607080);font-size:.85rem;display:block}.outbound-notice{border-left:3px solid #2f806a;padding-left:.65rem}.outbound-reason{overflow-wrap:anywhere;display:block}.outbound-panel td{vertical-align:top}.application-content:has(.outbound-workspace) .persistent-softphone.is-background:not(:has(.incoming-call,.active-call)){display:none}@media (width<=760px){.outbound-grid{grid-template-columns:1fr}.outbound-workspace .section-heading{flex-wrap:wrap;gap:.8rem}}.provider-numbers-panel{overflow-wrap:anywhere;min-width:0}.provider-numbers-panel :is(p,li,span,dd,dt,button){overflow-wrap:anywhere}.provider-numbers-panel :is(form,label,input,select,article,ul,dl){min-width:0;max-width:100%}.provider-numbers-panel :is(input,select){box-sizing:border-box;width:100%}.provider-numbers-panel button{white-space:normal;max-width:100%}.provider-numbers-panel dl>div{flex-wrap:wrap;gap:.5rem;display:flex}.provider-numbers-panel dd{margin-inline-start:0}.provider-numbers-panel ul{padding-inline-start:1.25rem}.lead-qualifier-panel{overflow-wrap:anywhere;min-width:0}.lead-qualifier-panel :is(p,li,article,dl,dt,dd,label,.outbound-actions){overflow-wrap:anywhere;min-width:0;max-width:100%}.lead-qualifier-panel :is(input,select,button){box-sizing:border-box;min-width:0;max-width:100%}.lead-qualifier-panel button{white-space:normal;overflow-wrap:anywhere}.lead-qualifier-panel dd{margin-left:0}:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:#111827;font-synthesis:none;text-rendering:optimizelegibility;--navy-950:#0b1220;--navy-900:#111b2e;--navy-800:#18263d;--blue-600:#246bfd;--blue-500:#3b7cff;--blue-100:#eaf1ff;--green-600:#0f9f6e;--green-100:#def8ee;--amber-600:#b76b08;--red-600:#d14343;--ink-950:#111827;--ink-700:#344054;--ink-500:#667085;--line:#e4e9f1;--surface:#fff;--canvas:#f4f7fb;--radius-sm:10px;--radius-md:16px;--radius-lg:22px;--shadow-card:0 8px 30px #0f172a12;--supervisor-font-body:"Avenir Next", Inter, ui-sans-serif, system-ui, sans-serif;--supervisor-font-heading:"Avenir Next Condensed", "Arial Narrow", "Segoe UI", sans-serif;background:#f4f7fb;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.application-content:has(.supervisor-layout){background:#f2f2f3;max-width:none;padding:20px clamp(20px,2.2vw,34px) 118px}.supervisor-layout,.supervisor-workspace-views{--supervisor-bg:#f2f2f3;--supervisor-surface:#e9e9ea;--supervisor-text:#1d1f20;--supervisor-muted:#686a6d;--supervisor-line:#1d1f2029;--supervisor-accent:#5980a6;--supervisor-accent-strong:#416180;--supervisor-accent-dark:#1d2d3d;color:var(--supervisor-text);font-family:var(--supervisor-font-body);display:block}.supervisor-workspace>.section-heading{align-items:flex-end;margin:0 0 14px}.supervisor-workspace .section-heading .eyebrow{color:var(--supervisor-accent-strong);letter-spacing:.14em;margin:0;font-size:.68rem;font-weight:500}.supervisor-workspace .section-heading h2,.supervisor-workspace .view-heading h3,.supervisor-workspace h4{color:var(--supervisor-text);font-family:var(--supervisor-font-heading);font-weight:600}.supervisor-workspace .section-heading h2{letter-spacing:-.025em;margin:2px 0 0;font-size:clamp(1.85rem,2.4vw,2.35rem);line-height:1}.supervisor-workspace .section-description{max-width:760px;color:var(--supervisor-muted);margin:7px 0 0;font-size:.76rem}.supervisor-workspace .live-count{border:1px solid var(--supervisor-line);color:var(--supervisor-accent-strong);font-family:var(--supervisor-font-heading);letter-spacing:.04em;background:0 0;border-radius:0;align-self:center;padding:7px 11px;font-size:.82rem;font-weight:600}.supervisor-workspace .live-count .status-dot{background:var(--supervisor-accent);border-radius:0}.supervisor-live-controls{justify-content:flex-end;align-items:center;gap:10px;display:flex}.supervisor-refresh-state{color:var(--supervisor-muted);white-space:nowrap;font-size:.7rem}.supervisor-live-controls>button{border:1px solid var(--supervisor-line);min-height:36px;color:var(--supervisor-text);font-family:var(--supervisor-font-heading);background:0 0;border-radius:0;padding:7px 12px;font-size:.75rem;font-weight:600}.supervisor-live-controls>button:hover,.supervisor-live-controls>button:focus-visible{border-color:var(--supervisor-accent);color:var(--supervisor-accent-strong)}.blueprint-frame{position:relative}.blueprint-registration-mark{z-index:2;pointer-events:none;background:linear-gradient(var(--supervisor-muted), var(--supervisor-muted)) 50% 0 / 1px 100% no-repeat, linear-gradient(90deg, var(--supervisor-muted), var(--supervisor-muted)) 0 50% / 100% 1px no-repeat;opacity:.65;width:13px;height:13px;position:absolute}.blueprint-registration-mark.top-left{top:1px;left:-7px}.blueprint-registration-mark.top-right{top:1px;right:-7px}.blueprint-registration-mark.bottom-left{bottom:-7px;left:-7px}.blueprint-registration-mark.bottom-right{bottom:-7px;right:-7px}.supervisor-console{gap:6px;margin-top:8px;display:grid}.supervisor-console-alert{border:1px solid var(--supervisor-line);color:var(--supervisor-text);font-family:var(--supervisor-font-heading);letter-spacing:.02em;background:#e7e9eb;margin:0;padding:7px 11px;font-size:.82rem}.supervisor-console-alert.is-breach{color:#7d1b22;background:#fbeceb;border-color:#a3202a;font-weight:600}.supervisor-console-alert.is-staffing{color:#6f4a11;background:#fbf3e4;border-color:#8a5a10}.supervisor-console-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);align-items:start;gap:6px;display:grid}.supervisor-console-queue-panel{grid-area:1/1}.supervisor-console-groups-panel{grid-area:2/1}.supervisor-console-agents{grid-area:1/2/span 2/3;max-height:420px}@media (width<=1180px){.supervisor-console-grid{grid-template-columns:minmax(0,1fr)}.supervisor-console-queue-panel,.supervisor-console-groups-panel,.supervisor-console-agents{grid-area:auto}}.supervisor-console-panel{border:1px solid var(--supervisor-line);scrollbar-color:var(--supervisor-muted) var(--supervisor-surface);scrollbar-width:thin;background:#fbfbfc;min-width:0;overflow:auto}.supervisor-console-panel>header{border-bottom:1px solid var(--supervisor-line);background:#e7e9eb;justify-content:space-between;align-items:baseline;gap:10px;padding:5px 10px;display:flex}.supervisor-console-panel>header h4{letter-spacing:.08em;text-transform:uppercase;margin:0;font-size:.68rem;font-weight:600}.supervisor-console-panel>header span{color:var(--supervisor-muted);white-space:nowrap;font-size:.66rem}.supervisor-console-empty{color:var(--supervisor-muted);margin:0;padding:10px;font-size:.72rem}.supervisor-console-table{border-collapse:separate;border-spacing:0;width:100%;color:var(--supervisor-text);font-variant-numeric:tabular-nums}.supervisor-console-table th{z-index:2;border-bottom:1px solid var(--supervisor-line);color:#3f4246;letter-spacing:.07em;text-align:left;text-transform:uppercase;white-space:nowrap;background:#f1f2f3;height:24px;padding:0 8px;font-size:.6rem;font-weight:600;position:sticky;top:0}.supervisor-console-table td{color:#35383b;white-space:nowrap;border-bottom:1px solid #1d1f2014;height:30px;padding:0 8px;font-size:.72rem;line-height:1.1}.supervisor-console-table .console-number{text-align:right}.supervisor-console-queue th:first-child{width:62px}.supervisor-console-queue th:nth-child(2){width:132px}.supervisor-console-queue th:nth-child(4){width:150px}.supervisor-console-queue th:nth-child(5){width:62px}.supervisor-console-queue th:nth-child(6){width:58px}.supervisor-console-groups th:nth-child(2){width:68px}.supervisor-console-groups th:nth-child(3){width:72px}.supervisor-console-groups th:nth-child(4){width:58px}.supervisor-console-groups th:nth-child(5),.supervisor-console-groups th:nth-child(6){width:64px}.supervisor-console-groups th:nth-child(7){width:112px}.supervisor-console-board th:first-child{width:158px}.supervisor-console-board th:nth-child(2){width:148px}.supervisor-console-board th:nth-child(3){width:70px}.supervisor-console-board th:nth-child(5){width:54px}.supervisor-console-board th:nth-child(6){width:64px}.supervisor-console-table .console-number small{color:var(--supervisor-muted);font-size:.64rem}.supervisor-console-table .is-breach{color:#a3202a;font-weight:600}.supervisor-console-table tbody tr.is-breach-row td:first-child{box-shadow:inset 3px 0 #a3202a}.supervisor-console-table tbody tr:hover{background:#5980a60f}.supervisor-console-table tbody tr.is-selected{box-shadow:inset 3px 0 0 var(--supervisor-accent);background:#5980a61f}.supervisor-console-table tbody tr:focus-visible{outline:2px solid var(--supervisor-accent-strong);outline-offset:-2px}.supervisor-workspace-switch{padding:10px 0 0}.performance-screen{gap:8px;margin-top:10px;display:grid}.performance-heading{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;display:flex}.performance-heading h3{color:var(--supervisor-text);font-family:var(--supervisor-font-heading);letter-spacing:.01em;margin:0;font-size:1.05rem}.performance-heading p{max-width:70ch;color:var(--supervisor-muted);margin:3px 0 0;font-size:.78rem;line-height:1.45}.performance-window{align-items:center;gap:7px;display:flex}.performance-window label{color:var(--supervisor-muted);letter-spacing:.07em;text-transform:uppercase;font-size:.66rem}.performance-window select{border:1px solid var(--supervisor-line);color:var(--supervisor-text);background:#fff;border-radius:0;padding:4px 8px;font-size:.74rem}.performance-unavailable{border:1px dashed var(--supervisor-line);color:var(--supervisor-muted);background:#f1f2f3;margin:0;padding:6px 10px;font-size:.72rem}.performance-tiles{border:1px solid var(--supervisor-line);background:#fff;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));display:grid}.performance-tiles>div{border-right:1px solid #edeff2;padding:8px 13px}.performance-tiles>div:last-child{border-right:0}.performance-tiles>div.is-breach-tile{background:#fbeceb}.performance-tiles small{color:var(--supervisor-muted);letter-spacing:.06em;text-transform:uppercase;font-size:.62rem;display:block}.performance-tiles strong{color:var(--supervisor-text);font-family:var(--supervisor-font-heading);font-variant-numeric:tabular-nums;margin-top:2px;font-size:1.25rem;display:block}.performance-tiles em{color:var(--supervisor-muted);font-size:.7rem;font-style:normal}.performance-grid{grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);align-items:start;gap:8px;display:grid}@media (width<=1180px){.performance-grid{grid-template-columns:minmax(0,1fr)}}.performance-interval{color:#8a919c;font-variant-numeric:tabular-nums;margin-left:4px;font-size:.62rem}.supervisor-console-table .is-good{color:#1f6b43;font-weight:600}.supervisor-console-table .dim{color:var(--supervisor-muted)}.performance-compliance th:first-child{width:268px}.performance-compliance th:nth-child(3),.performance-compliance th:nth-child(4),.performance-compliance th:nth-child(5){width:94px}.performance-compliance td:nth-child(2){white-space:normal;height:auto;padding:7px 8px;line-height:1.35}.performance-note{color:#374151;border-top:1px solid #edeff2;margin:0;padding:8px 11px;font-size:.73rem;line-height:1.5}.performance-note.is-breach{color:#7d1b22}.performance-buckets th:first-child,.performance-sources th:first-child,.performance-numbers th:first-child,.performance-agents th:first-child,.performance-campaigns th:first-child{width:auto}.performance-buckets th:not(:first-child),.performance-sources th:not(:first-child){width:104px}.performance-waiting th:first-child{width:78px}.performance-waiting th:nth-child(4){width:58px}.performance-waiting th:nth-child(6){width:132px}.performance-numbers th:nth-child(4),.performance-numbers th:nth-child(5),.performance-numbers th:nth-child(6){width:66px}.performance-numbers th:nth-child(7),.performance-numbers th:nth-child(9){width:126px}.performance-numbers th:nth-child(8){width:94px}.performance-numbers th:nth-child(10){width:136px}.performance-agents th:nth-child(2),.performance-agents th:nth-child(3),.performance-agents th:nth-child(4),.performance-agents th:nth-child(5){width:78px}.performance-agents th:nth-child(6),.performance-agents th:nth-child(8){width:126px}.performance-agents th:nth-child(7){width:112px}.performance-agents th:nth-child(9),.performance-agents th:nth-child(10){width:98px}.performance-campaigns th:nth-child(2){width:86px}.performance-campaigns th:nth-child(3),.performance-campaigns th:nth-child(4),.performance-campaigns th:nth-child(5),.performance-campaigns th:nth-child(6),.performance-campaigns th:nth-child(8),.performance-campaigns th:nth-child(13){width:68px}.performance-campaigns th:nth-child(7),.performance-campaigns th:nth-child(9){width:124px}.performance-campaigns th:nth-child(10),.performance-campaigns th:nth-child(11),.performance-campaigns th:nth-child(12){width:92px}.supervisor-operations-metrics{border:1px solid var(--supervisor-line);grid-template-columns:repeat(6,minmax(0,1fr));margin-top:8px;display:grid;position:relative}.supervisor-operations-metric{border-right:1px solid var(--supervisor-line);background:0 0;align-content:center;gap:2px;min-width:0;min-height:94px;padding:13px 16px;display:grid}.supervisor-operations-metric:nth-child(n+7){border-top:1px solid var(--supervisor-line)}.supervisor-operations-metric:nth-child(6n){border-right:0}.supervisor-operations-metric small{color:var(--supervisor-muted);letter-spacing:.11em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap;font-size:.62rem;font-weight:500;overflow:hidden}.supervisor-operations-metric strong{color:var(--supervisor-text);font-family:var(--supervisor-font-heading);font-variant-numeric:tabular-nums;letter-spacing:-.02em;text-overflow:ellipsis;white-space:nowrap;margin:4px 0 1px;font-size:1.8rem;font-weight:600;line-height:1;overflow:hidden}.supervisor-operations-metric strong:not(:only-child){max-width:100%}.supervisor-metric-reading{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.supervisor-metric-reading strong{min-width:0}.supervisor-metric-trend{flex:none;width:68px;height:25px;overflow:visible}.supervisor-metric-trend polyline{stroke:var(--supervisor-accent);stroke-width:1.4px}.supervisor-operations-metric:nth-last-child(-n+2) strong{color:var(--supervisor-accent-strong);letter-spacing:0;font-size:1.12rem}.supervisor-operations-metric>span{color:var(--supervisor-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.68rem;overflow:hidden}.supervisor-metrics-unavailable{border:1px solid var(--supervisor-line);color:var(--supervisor-muted);margin:8px 0 0;padding:12px 14px;font-size:.75rem}.supervisor-dataset-toolbar{align-items:center;gap:10px;margin:16px 0 12px;display:flex}.supervisor-dataset-toolbar .pill-tabs{border-color:var(--supervisor-line);background:0 0;border-radius:0;flex:none;gap:0;padding:0;overflow:visible}.supervisor-dataset-toolbar .pill-tabs button{border-right:1px solid var(--supervisor-line);min-height:39px;color:var(--supervisor-text);border-radius:0;gap:6px;padding:7px 13px;font-size:.78rem;font-weight:400}.supervisor-dataset-toolbar .pill-tabs button:last-child{border-right:0}.supervisor-dataset-toolbar .pill-tabs button[aria-selected=true]{color:#f2f2f3;background:var(--supervisor-accent);box-shadow:none}.supervisor-dataset-toolbar .pill-tab-badge{width:auto;min-width:0;height:auto;color:inherit;opacity:.62;background:0 0;border-radius:0;padding:0;font-size:.7rem;font-weight:400}.supervisor-call-filters{flex-wrap:wrap;align-items:center;gap:8px;min-width:0;margin-left:auto;display:flex}.supervisor-call-filters input,.supervisor-call-filters select,.supervisor-call-filters button{border:1px solid var(--supervisor-line);min-height:39px;color:var(--supervisor-text);background:0 0;border-radius:0;padding:7px 11px;font-size:.76rem}.supervisor-call-filters input{background:var(--supervisor-surface);width:clamp(190px,18vw,270px)}.supervisor-call-filters select{background:var(--supervisor-bg);min-width:145px}.supervisor-call-filters button{color:var(--supervisor-accent-strong);font-family:var(--supervisor-font-heading);cursor:pointer;border-color:#0000;font-weight:600}.supervisor-calls-dataset{position:relative}.supervisor-calls-dataset>.supervisor-call-filters{z-index:2;width:fit-content;margin:-51px 0 12px auto;position:relative}.supervisor-dataset-footer{border:1px solid var(--supervisor-line);color:var(--supervisor-muted);text-align:right;border-top:0;padding:7px 10px;font-size:.68rem}.supervisor-view>section,.supervisor-overview-grid>section{background:0 0;border:0;border-radius:0;min-width:0;padding:0}.supervisor-workspace .view-heading{margin:0 0 8px}.supervisor-workspace .view-heading h3{letter-spacing:.08em;text-transform:uppercase;font-size:1rem}.supervisor-workspace .view-heading span{color:var(--supervisor-muted);font-size:.69rem}.supervisor-table-scroll{border:1px solid var(--supervisor-line);scrollbar-color:var(--supervisor-muted) var(--supervisor-surface);scrollbar-width:thin;background:0 0;border-radius:0;max-width:100%;overflow:auto}.supervisor-table{border-collapse:separate;border-spacing:0;width:100%;color:var(--supervisor-text);font-variant-numeric:tabular-nums}.supervisor-call-grid{min-width:1450px}.supervisor-agent-table{min-width:1180px}.supervisor-agent-filters{width:fit-content;margin:0 0 10px auto}.metric-gap{color:var(--supervisor-accent-strong);font-size:.66rem;font-weight:600}.supervisor-agent-summary{border:1px solid var(--supervisor-line);grid-template-columns:repeat(6,minmax(0,1fr));margin-bottom:10px;display:grid}.supervisor-agent-summary>span{border-right:1px solid var(--supervisor-line);align-content:center;gap:2px;min-height:58px;padding:8px 11px;display:grid}.supervisor-agent-summary>span:last-child{border-right:0}.supervisor-agent-summary small{color:var(--supervisor-muted);letter-spacing:.1em;text-transform:uppercase;font-size:.59rem}.supervisor-agent-summary strong{font-family:var(--supervisor-font-heading);font-variant-numeric:tabular-nums;font-size:1.35rem;font-weight:600}.supervisor-table thead{z-index:3;position:sticky;top:0}.supervisor-table th{border-right:1px solid var(--supervisor-line);border-bottom:1px solid var(--supervisor-line);color:#3f4246;letter-spacing:.08em;text-transform:uppercase;white-space:nowrap;background:#e7e9eb;padding:0;font-size:.62rem;font-weight:600}.supervisor-table th:last-child{border-right:0}.supervisor-call-grid th button{width:100%;min-height:38px;color:inherit;font:inherit;letter-spacing:inherit;text-transform:inherit;cursor:pointer;background:0 0;border:0;justify-content:space-between;align-items:center;gap:9px;padding:8px 10px;display:flex}.supervisor-call-grid th button:after{color:var(--supervisor-muted);content:"↕";letter-spacing:0;font-family:ui-sans-serif,system-ui,sans-serif;font-size:.72rem;font-weight:400}.supervisor-call-grid th[aria-sort=ascending] button:after{color:var(--supervisor-accent-strong);content:"↑"}.supervisor-call-grid th[aria-sort=descending] button:after{color:var(--supervisor-accent-strong);content:"↓"}.supervisor-table td{color:#35383b;white-space:nowrap;background:0 0;border-bottom:1px solid #1d1f2017;border-right:1px solid #1d1f2014;height:45px;padding:8px 10px;font-size:.72rem;line-height:1.15}.supervisor-table td:last-child{border-right:0}.supervisor-table tbody tr:focus-visible{outline:2px solid var(--supervisor-accent);outline-offset:-2px}.supervisor-table td strong{color:var(--supervisor-text);font-size:.76rem;font-weight:500}.supervisor-table .record-status,.supervisor-workspace .availability{color:#4d5258;text-transform:none;background:#1d1f200d;border:1px solid #0000;border-radius:0;padding:3px 7px;font-size:.66rem;font-weight:500;display:inline-flex}.supervisor-table .record-status.connected,.supervisor-table .record-status.in_progress,.supervisor-workspace .availability.ready{color:var(--supervisor-accent-strong);background:#eef6ff}.supervisor-table .record-status.ringing,.supervisor-table .record-status.waiting,.supervisor-table .record-status.held{border-color:var(--supervisor-accent);color:var(--supervisor-accent-strong);background:0 0}.supervisor-table .record-status.ended,.supervisor-workspace .availability.offline{color:var(--supervisor-muted);background:#1d1f200a}.call-time{text-align:right}.call-total{font-weight:600;color:var(--supervisor-text)!important}.supervisor-agent-table th{padding:9px 10px}.supervisor-agent-table td:last-child button,.supervisor-group-agents button{border:1px solid var(--supervisor-line);color:var(--supervisor-text);font-family:var(--supervisor-font-heading);cursor:pointer;background:0 0;border-radius:0;padding:5px 9px;font-size:.72rem;font-weight:600}.supervisor-agent-table td:last-child button:disabled,.supervisor-group-agents button:disabled{opacity:.35}.supervisor-agent-overrides{border:1px solid var(--supervisor-line);margin-top:12px}.supervisor-agent-overrides summary{color:var(--supervisor-accent-strong);font-family:var(--supervisor-font-heading);cursor:pointer;padding:9px 12px;font-weight:600}.supervisor-agent-overrides>:not(summary){margin-inline:12px}.supervisor-group-drilldown{grid-template-columns:minmax(240px,300px) minmax(0,1fr);align-items:start;gap:14px;display:grid}.supervisor-group-list,.supervisor-group-detail>section{border:1px solid var(--supervisor-line);background:0 0}.supervisor-group-list{padding:11px}.supervisor-group-list h4,.supervisor-group-detail h4{letter-spacing:.08em;text-transform:uppercase;margin:0;font-size:.82rem}.supervisor-group-list h4>span{float:right;color:var(--supervisor-muted);font-size:.68rem;font-weight:400}.supervisor-group-list>button{border:1px solid var(--supervisor-line);width:100%;color:var(--supervisor-text);text-align:left;cursor:pointer;background:0 0;border-radius:0;grid-template-columns:minmax(0,1fr) auto;gap:10px;margin-top:3px;padding:10px;display:grid}.supervisor-group-list>button .supervisor-group-primary{min-width:0}.supervisor-group-list>button .supervisor-group-queue{font-variant-numeric:tabular-nums;justify-self:end;font-size:1.12rem}.supervisor-group-list>button .supervisor-group-capacity,.supervisor-group-list>button .supervisor-group-service-track{grid-column:1/-1}.supervisor-group-list>button .supervisor-group-capacity{grid-template-columns:1fr}.supervisor-group-list>button .supervisor-group-service-track{background:#1d1f201f;height:3px;display:block;overflow:hidden}.supervisor-group-list>button .supervisor-group-service-track>i{background:var(--supervisor-accent);height:100%;display:block}.supervisor-group-list>button.is-selected{border-color:var(--supervisor-accent);box-shadow:inset 2px 0 0 var(--supervisor-accent);background:#5980a61a}.supervisor-group-list>button span{gap:3px;display:grid}.supervisor-group-list>button span:last-child{justify-items:stretch}.supervisor-group-list strong{font-family:var(--supervisor-font-heading);font-size:.9rem;font-weight:600}.supervisor-group-list em{color:var(--supervisor-muted);font-size:.66rem;font-style:normal}.supervisor-group-detail{gap:14px;display:grid}.supervisor-group-detail>section{padding:11px}.supervisor-group-detail>section>header{justify-content:space-between;align-items:baseline;gap:10px;margin-bottom:7px;display:flex}.supervisor-group-detail>section>header>span{color:var(--supervisor-muted);font-size:.68rem}.supervisor-group-agents{margin:0;padding:0;list-style:none}.supervisor-group-agents li{border-bottom:1px solid #1d1f2017;grid-template-columns:minmax(0,1fr) auto 82px;align-items:center;gap:10px;min-height:42px;padding:6px 8px;display:grid}.supervisor-group-agents li>span:first-child{gap:2px;display:grid}.supervisor-group-agents strong{font-family:var(--supervisor-font-heading);font-size:.82rem;font-weight:600}.supervisor-group-agents small{color:var(--supervisor-muted);font-size:.66rem}.supervisor-group-call-tabs{border-bottom:1px solid var(--supervisor-line);gap:0;margin:2px 0 8px;display:flex}.supervisor-group-call-tabs button{color:var(--supervisor-muted);cursor:pointer;background:0 0;border:0;padding:6px 10px;font-size:.72rem}.supervisor-group-call-tabs button[aria-selected=true]{color:#f2f2f3;background:var(--supervisor-accent)}.supervisor-group-call-table{min-width:650px}.supervisor-group-call-table th{padding:8px 10px}.supervisor-action-bar{z-index:100;border-top:1px solid var(--supervisor-line);min-height:78px;color:var(--supervisor-text);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#f2f2f3fa;align-items:center;gap:14px;padding:10px 24px;display:flex;position:fixed;bottom:0;left:244px;right:0;box-shadow:0 -8px 24px #1d1f200f}.supervisor-action-selection{gap:1px;min-width:235px;max-width:300px;display:grid}.supervisor-action-selection small{color:var(--supervisor-muted);letter-spacing:.12em;text-transform:uppercase;font-size:.61rem}.supervisor-action-selection strong{font-family:var(--supervisor-font-heading);font-variant-numeric:tabular-nums;text-overflow:ellipsis;white-space:nowrap;font-size:1rem;font-weight:600;overflow:hidden}.supervisor-action-selection span,.supervisor-action-feedback{color:var(--supervisor-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.66rem;overflow:hidden}.supervisor-action-buttons{flex-wrap:wrap;gap:6px;display:flex}.supervisor-action-buttons button,.supervisor-monitoring-modes button,.supervisor-dialog button{border:1px solid var(--supervisor-line);min-height:36px;color:var(--supervisor-text);font-family:var(--supervisor-font-heading);cursor:pointer;background:0 0;border-radius:0;padding:7px 13px;font-size:.78rem;font-weight:600}.supervisor-action-buttons button:first-child{border-color:var(--supervisor-accent);color:#f2f2f3;background:var(--supervisor-accent)}.supervisor-action-buttons button.danger,.supervisor-dialog button.danger{color:#a43131}.supervisor-action-buttons button:disabled,.supervisor-monitoring-modes button:disabled,.supervisor-dialog button:disabled{cursor:not-allowed;opacity:.38}.supervisor-action-feedback{margin-left:auto}.supervisor-action-stale{color:#7a4d13;flex-direction:column;align-items:flex-start;gap:2px;min-width:210px;margin-left:auto;font-size:.65rem;display:flex}.supervisor-action-stale button{min-height:0;color:var(--supervisor-accent-strong);font-family:var(--supervisor-font-heading);cursor:pointer;background:0 0;border:0;padding:2px 0;font-weight:600}.supervisor-action-close{width:30px;height:30px;color:var(--supervisor-muted);cursor:pointer;background:0 0;border:0;flex:none;place-items:center;padding:0;font-size:1.2rem;display:grid}.supervisor-monitoring-session{z-index:99;color:#f2f2f3;background:var(--supervisor-accent-dark);align-items:center;gap:22px;min-height:86px;padding:12px 24px;display:flex;position:fixed;bottom:78px;left:244px;right:0;box-shadow:0 -10px 28px #1d2d3d38}.supervisor-monitoring-session>div:first-child{gap:2px;min-width:225px;display:grid}.supervisor-monitoring-session small{letter-spacing:.13em;text-transform:uppercase;opacity:.7;font-size:.61rem}.supervisor-monitoring-session strong{font-family:var(--supervisor-font-heading);font-size:1.1rem}.supervisor-monitoring-session span{opacity:.7;font-size:.67rem}.supervisor-monitoring-context{flex:1;gap:4px;min-width:260px;display:grid}.supervisor-monitoring-audibility{color:#f2f2f3;margin:0;font-size:.68rem}.supervisor-monitoring-transcript{gap:2px;display:grid}.supervisor-monitoring-transcript span,.supervisor-transcript-gap{opacity:.68;font-size:.64rem}.supervisor-monitoring-modes{gap:0;margin-left:auto;display:flex}.supervisor-monitoring-modes button{color:#f2f2f3;border-color:#f2f2f361}.supervisor-monitoring-modes button+button{border-left:0}.supervisor-monitoring-modes button[aria-pressed=true]{color:var(--supervisor-accent-dark);background:#f2f2f3}.supervisor-monitoring-modes button:last-child{background:#f2f2f314;border-left:1px solid #f2f2f361;margin-left:10px}.supervisor-dialog-backdrop{z-index:220;background:#1d1f2080;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.supervisor-dialog{border:1px solid var(--supervisor-line);width:min(520px,100%);max-height:min(760px,100dvh - 40px);color:var(--supervisor-text);background:#f2f2f3;border-radius:0;padding:18px;overflow:auto;box-shadow:0 16px 44px #1d1f203d}.supervisor-dialog>header{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:10px;display:flex}.supervisor-dialog h3{font-family:var(--supervisor-font-heading);margin:0;font-size:1.35rem;font-weight:600}.supervisor-dialog>header button{border:0;min-width:30px;min-height:30px;padding:0;font-size:1.15rem}.supervisor-dialog>p{color:var(--supervisor-muted);margin:0 0 14px;font-size:.78rem;line-height:1.5}.supervisor-dialog>label{color:var(--supervisor-muted);gap:5px;font-size:.68rem;display:grid}.supervisor-dialog select,.supervisor-dialog input{border:1px solid var(--supervisor-line);width:100%;min-height:40px;color:var(--supervisor-text);background:var(--supervisor-surface);border-radius:0;padding:7px 10px}.supervisor-dialog>footer{justify-content:flex-end;gap:7px;margin-top:16px;display:flex}.supervisor-dialog>footer button:last-child:not(.danger){border-color:var(--supervisor-accent);color:#f2f2f3;background:var(--supervisor-accent)}.supervisor-transfer-dialog{width:min(620px,100%)}.supervisor-transfer-dialog .transfer-panel{border:1px solid var(--supervisor-line);background:0 0;border-radius:0;padding:12px}.supervisor-transfer-dialog .transfer-source-tabs,.supervisor-transfer-dialog .transfer-results>div>button,.supervisor-transfer-dialog .hearing-status,.supervisor-transfer-dialog .command-feedback{border-radius:0}.call-actions-menu button:hover,.call-actions-menu button:focus-visible{background:#5980a61f}@media (width<=1580px){.supervisor-operations-metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.supervisor-operations-metric:nth-child(n+5){border-top:1px solid var(--supervisor-line)}.supervisor-operations-metric:nth-child(6n){border-right:1px solid var(--supervisor-line)}.supervisor-operations-metric:nth-child(4n){border-right:0}.supervisor-dataset-toolbar{flex-direction:column;align-items:stretch}.supervisor-call-filters{margin-left:0}.supervisor-calls-dataset>.supervisor-call-filters{width:auto;margin:0 0 12px}}@media (width<=1100px) and (width>=761px){.supervisor-action-bar,.supervisor-monitoring-session{left:88px}}@media (width<=760px){.application-content:has(.supervisor-layout){padding:14px 14px 136px}.supervisor-workspace>.section-heading{align-items:flex-start}.supervisor-workspace .live-count{align-self:flex-start}.supervisor-operations-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.supervisor-operations-metric,.supervisor-operations-metric:nth-child(4n),.supervisor-operations-metric:nth-child(6n){border-right:1px solid var(--supervisor-line);border-top:1px solid var(--supervisor-line)}.supervisor-operations-metric:nth-child(-n+2){border-top:0}.supervisor-operations-metric:nth-child(2n){border-right:0}.supervisor-call-filters{grid-template-columns:1fr 1fr;display:grid}.supervisor-call-filters input{grid-column:1/-1;width:auto}.supervisor-group-drilldown{grid-template-columns:1fr}.supervisor-table-scroll{border:1px solid var(--supervisor-line);overflow:auto}.supervisor-table{width:100%;display:table}.supervisor-table thead{clip-path:none;width:auto;height:auto;position:sticky;overflow:visible}.supervisor-table tbody{display:table-row-group}.supervisor-table tr{background:0 0;border:0;border-radius:0;width:auto;padding:0;display:table-row}.supervisor-table th,.supervisor-table td{white-space:nowrap;border-bottom:1px solid #1d1f2017;border-right:1px solid #1d1f2014;width:auto;padding:8px 10px;display:table-cell}.supervisor-table td:before{content:none}.supervisor-action-bar,.supervisor-monitoring-session{left:0;right:0;overflow-x:auto}.supervisor-action-bar{min-height:86px;padding:9px 12px max(9px, env(safe-area-inset-bottom));align-items:flex-start}.supervisor-action-selection{min-width:190px}.supervisor-action-buttons{flex-wrap:nowrap;min-width:max-content}.supervisor-action-feedback{display:none}.supervisor-monitoring-session{min-height:80px;padding:10px 12px;bottom:86px}.supervisor-monitoring-session>div:first-child{min-width:180px}.supervisor-monitoring-modes{min-width:max-content}}@media (width<=480px){.supervisor-operations-metric{min-height:82px;padding:10px}.supervisor-operations-metric strong{font-size:1.45rem}.supervisor-group-agents li{grid-template-columns:minmax(0,1fr) auto}.supervisor-group-agents li button{grid-column:1/-1}}*{box-sizing:border-box}body{background:radial-gradient(circle at top right, #4078f221, transparent 34rem), var(--canvas);min-width:320px;min-height:100vh;margin:0}button,input,select{font:inherit}button:focus-visible,input:focus-visible,select:focus-visible,a:focus-visible,[tabindex]:focus-visible{outline-offset:2px;outline:3px solid #3b7cff61}.ui-icon{flex:none;display:block}.icon-button{min-width:44px;min-height:44px;color:var(--ink-700);cursor:pointer;background:0 0;border:0;border-radius:12px;place-items:center;padding:0;display:inline-grid}.pill-tabs{border:1px solid var(--line);scrollbar-width:none;background:#eef2f7;border-radius:999px;gap:4px;width:fit-content;max-width:100%;padding:4px;display:flex;overflow-x:auto}.pill-tabs::-webkit-scrollbar{display:none}.pill-tabs button{min-height:36px;color:var(--ink-500);white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:999px;align-items:center;gap:7px;padding:7px 14px;font-size:.86rem;font-weight:750;transition:color .16s,background-color .16s,box-shadow .16s;display:inline-flex}.pill-tabs button[aria-selected=true]{color:var(--ink-950);background:var(--surface);box-shadow:0 2px 8px #0f172a17}.pill-tab-badge{min-width:20px;height:20px;color:var(--ink-700);background:#dde4ee;border-radius:999px;place-items:center;padding:0 6px;font-size:.72rem;font-weight:800;display:inline-grid}.pill-tabs button[aria-selected=true] .pill-tab-badge{color:var(--blue-600);background:var(--blue-100)}.auth-shell,.holding-shell{place-items:center;min-height:100vh;padding:24px;display:grid}.holding-card{background:#fff;border:1px solid #dbe3ed;border-radius:24px;width:min(100%,560px);padding:clamp(30px,7vw,56px);box-shadow:0 18px 50px #1d29391a}.holding-card h1{color:#111827;letter-spacing:-.055em;max-width:13ch;margin:10px 0 0;font-size:clamp(2.25rem,8vw,4.5rem);line-height:.98}.holding-card>p:not(.eyebrow){color:#566176;max-width:42ch;margin:22px 0 0;font-size:1.06rem;line-height:1.65}.owner-access-link{color:#fff;background:#2b5fc7;border-radius:10px;align-items:center;min-height:44px;margin-top:30px;padding:10px 15px;font-weight:800;text-decoration:none;display:inline-flex}.owner-access-link:hover{background:#214da4}.owner-access-link:focus-visible{outline-offset:3px;outline:3px solid #93b4ff}.auth-card{background:#fff;border:1px solid #dbe3ed;border-radius:22px;width:min(100%,460px);padding:36px;box-shadow:0 18px 50px #1d29391a}.auth-card h1{color:#111827;letter-spacing:-.035em;margin:8px 0 0;font-size:2rem}.auth-intro{color:#69758a;margin:12px 0 24px;line-height:1.5}.auth-card form,.auth-card label{gap:8px;display:grid}.auth-card form{gap:18px}.auth-card label{color:#39465b;font-size:.86rem;font-weight:700}.auth-card input,.auth-card select{color:#111827;background:#fff;border:1px solid #cbd5e1;border-radius:10px;width:100%;padding:11px 12px}.auth-card button{color:#fff;cursor:pointer;background:#2b5fc7;border:0;border-radius:10px;min-height:44px;font-weight:800}.auth-card button:disabled{cursor:wait;opacity:.65}.form-error{color:#b42318;margin:0;font-size:.9rem}.shell{width:min(1120px,100% - 40px);margin:0 auto;padding:32px 0 64px}.topbar{align-items:center;gap:14px;display:flex}.topbar h1,.hero h2,.panel h2,.eyebrow{margin:0}.topbar h1{font-size:1.2rem}.brand-mark{color:#fff;background:#e12947;border-radius:13px;place-items:center;width:44px;height:44px;font-weight:800;display:grid;box-shadow:0 8px 20px #e129473d}.eyebrow{color:#69758a;letter-spacing:.12em;text-transform:uppercase;font-size:.72rem;font-weight:700}.environment,.count,.setup-required{border-radius:999px;font-size:.76rem;font-weight:700}.environment{color:#2b5fc7;background:#dfe9ff;margin-left:auto;padding:8px 12px}.hero{grid-template-columns:1fr auto;align-items:end;gap:48px;margin:72px 0 34px;display:grid}.hero h2{color:#111827;letter-spacing:-.055em;max-width:720px;margin-top:9px;font-size:clamp(2.25rem,6vw,4.5rem);line-height:.98}.lede{color:#566176;max-width:630px;margin:24px 0 0;font-size:1.06rem;line-height:1.65}.status-card{background:#ffffffb8;border:1px solid #d9e2ed;border-radius:16px;align-items:flex-start;gap:12px;min-width:270px;padding:18px;display:flex;box-shadow:0 12px 32px #1a243712}.status-card strong,.status-card span{display:block}.status-card span:last-child{color:#69758a;margin-top:4px;font-size:.84rem}.status-dot{background:#19a974;border-radius:50%;width:10px;height:10px;margin-top:5px;box-shadow:0 0 0 5px #19a9741f}.panel{background:#fff;border:1px solid #dbe3ed;border-radius:22px;overflow:hidden;box-shadow:0 18px 50px #1d293914}.panel-heading{border-bottom:1px solid #e5eaf0;justify-content:space-between;align-items:center;padding:26px 28px;display:flex}.panel h2{margin-top:5px;font-size:1.4rem}.count{color:#59667b;background:#eef2f7;padding:7px 11px}.setup-list{margin:0;padding:0;list-style:none}.setup-list li{border-bottom:1px solid #edf0f4;grid-template-columns:36px 1fr auto;align-items:center;gap:14px;padding:21px 28px;display:grid}.setup-list li:last-child{border-bottom:0}.step-number{color:#526077;border:1px solid #d8e0eb;border-radius:10px;place-items:center;width:32px;height:32px;font-size:.82rem;font-weight:800;display:grid}.setup-required{color:#9a5a07;background:#fff2d8;padding:7px 10px}@media (width<=760px){.shell{width:min(100% - 24px,1120px);padding-top:18px}.environment{display:none}.hero{grid-template-columns:1fr;gap:28px;margin-top:54px}.status-card{min-width:0}.setup-list li{grid-template-columns:36px 1fr;padding:18px}.setup-required{grid-column:2;justify-self:start}}.application-shell{width:min(1240px,100% - 40px);margin:0 auto;padding:24px 0 56px}.application-topbar{align-items:center;gap:14px;display:flex}.application-brand{gap:2px;display:grid}.application-brand>span{color:#111827;font-size:1.15rem;font-weight:800}.primary-navigation{background:#fffc;border:1px solid #dbe3ed;border-radius:14px;gap:5px;margin:26px 0 20px;padding:6px;display:flex;overflow-x:auto}.primary-navigation button,.filter-bar button{color:#59667b;white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:9px;min-height:42px;padding:9px 15px;font-weight:750}.primary-navigation button[aria-current=page],.filter-bar button[aria-pressed=true]{color:#fff;background:#2b5fc7}.readiness-banner{color:#76450a;background:#fff7e8;border:1px solid #f1cf98;border-radius:12px;align-items:center;gap:18px;margin:0 0 20px;padding:14px 16px;display:flex}.readiness-banner ul{flex-wrap:wrap;gap:8px 22px;margin:0;padding-left:20px;display:flex}.readiness-banner.error{color:#a71930;background:#fff0f2;border-color:#f2bac4}.workspace-card{background:#fff;border:1px solid #dbe3ed;border-radius:22px;padding:28px;box-shadow:0 18px 50px #1d293914}.workspace-card h2,.workspace-card h3,.workspace-card p{margin-top:0}.softphone-layout{grid-template-columns:minmax(0,1fr) 310px;align-items:start;gap:20px;display:grid}.device-state,.availability{color:#57657a;text-transform:capitalize;background:#eef2f7;border-radius:999px;padding:7px 10px;font-size:.78rem;font-weight:750}.device-state.registered,.availability.ready{color:#08664a;background:#dff7ee}.device-state.setup_required,.setup-note{color:#8a4f04;background:#fff2d8}.setup-note,.inline-status{border-radius:10px;padding:11px 13px}.inline-status{color:#1e4f9f;background:#e9f0ff}.dialer,.transfer-control,.presence-card section{gap:14px;display:grid}.transfer-control .transfer-hint{color:#52627a;margin:0;font-size:.82rem;line-height:1.4}.dialer label,.transfer-control label,.filter-bar label{color:#39465b;gap:7px;font-size:.86rem;font-weight:700;display:grid}.dialer input,.dialer select,.transfer-control input,.transfer-control select,.filter-bar select{color:#111827;background:#fff;border:1px solid #cbd5e1;border-radius:10px;width:100%;min-height:44px;padding:10px 12px}.dialer>button,.incoming-actions button,.call-controls button,.transfer-control button,.row-actions button,.directory-card button,.state-panel button{color:#fff;cursor:pointer;background:#2b5fc7;border:0;border-radius:9px;min-height:42px;padding:9px 14px;font-weight:750}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible,input:focus-visible,select:focus-visible,audio:focus-visible{outline-offset:2px;outline:3px solid #2b5fc759}.incoming-call,.active-call{background:#f7faff;border:1px solid #d8e3f2;border-radius:16px;margin-bottom:20px;padding:22px}.incoming-call>strong,.incoming-call>span{display:block}.incoming-call>strong{color:#111827;margin:10px 0 4px;font-size:1.5rem}.incoming-call dl,.metric-grid dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:18px 0;display:grid}.incoming-call dl div,.metric-grid dl div{gap:2px;display:grid}.incoming-call dt,.metric-grid dt{color:#69758a;text-transform:uppercase;font-size:.74rem;font-weight:750}.incoming-call dd,.metric-grid dd{margin:0;font-weight:700}.incoming-actions,.call-controls,.row-actions{flex-wrap:wrap;gap:9px;display:flex}.incoming-actions button:last-child,.danger-button{color:#a71930;background:#ffe9ed}.dial-pad{grid-template-columns:repeat(3,minmax(48px,1fr));gap:8px;max-width:320px;margin:20px 0;display:grid}.dial-pad button{cursor:pointer;background:#fff;border:1px solid #d7e0eb;border-radius:10px;min-height:48px;font-weight:800}.presence-card [aria-label=Desired\ availability]{grid-template-columns:1fr 1fr;gap:8px;display:grid}.presence-card button,.message-card button,.directory-card button,.filter-bar button,table button{min-height:38px}.state-panel{color:#59667b;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:14px;padding:22px}.message-list,.directory-grid,.metric-grid{gap:14px;display:grid}.directory-grid,.metric-grid{grid-template-columns:repeat(auto-fit,minmax(230px,1fr))}.message-card,.directory-card,.metric-grid>article{background:#fff;border:1px solid #e1e7ef;border-radius:14px;gap:12px;padding:18px;display:grid}.message-primary{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.message-primary div,.directory-card>div{gap:4px;display:grid}.message-primary span,.directory-card span,.message-card>span{color:#69758a;font-size:.86rem}.message-card audio{width:100%}.message-card.is-focused{border-color:#4b6fd8;box-shadow:0 0 0 2px #4b6fd829}.message-card:focus-visible{outline-offset:3px;outline:3px solid #244fc2}.record-status.unread{color:#9a5a07;background:#fff2d8}.record-status.read{color:#08664a;background:#dff7ee}.filter-bar{flex-wrap:wrap;align-items:end;gap:8px;margin-bottom:20px;display:flex}.filter-bar label{margin-left:auto}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{text-align:left;white-space:nowrap;border-bottom:1px solid #e6ebf1;padding:12px}th{color:#59667b;text-transform:uppercase;font-size:.78rem}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}@media (width<=800px){.application-shell{width:min(100% - 24px,1240px);padding-top:14px}.application-topbar .account-summary>span{display:none}.softphone-layout{grid-template-columns:1fr}.readiness-banner,.readiness-banner ul{flex-direction:column;align-items:flex-start}.presence-card{order:-1}.workspace-card{padding:20px}}@media (width<=520px){.application-topbar{align-items:flex-start}.account-summary{margin-left:auto}.primary-navigation{margin-top:18px}.section-heading,.message-primary{align-items:flex-start}.incoming-call dl,.metric-grid dl,.presence-card [aria-label=Desired\ availability]{grid-template-columns:1fr}.row-actions,.row-actions button,.incoming-actions,.incoming-actions button{width:100%}}.admin-workspace{width:100%}.admin-shell{width:min(1240px,100% - 40px);padding:28px 0 64px}.admin-topbar{min-height:64px;padding:0 4px}.admin-topbar .brand-mark{color:#fff;background:linear-gradient(145deg, var(--blue-500), #7457ef)}.admin-workspace-navigation{justify-content:space-between;align-items:end;gap:20px;margin:0 0 20px;padding:4px 2px;display:flex}.admin-workspace:not(.embedded) .admin-workspace-navigation{margin-top:30px}.admin-workspace-copy{gap:4px;display:grid}.admin-workspace-copy strong{color:var(--ink-950);letter-spacing:-.025em;font-size:1.05rem}.admin-section{border-color:var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-card);padding:clamp(22px,3vw,32px);animation:.18s both phone-view-in}.readiness-summary{border:1px solid #0000;border-radius:11px;padding:13px 15px;font-size:.8rem}.readiness-summary.warning{border-color:#f4d7a6}.readiness-summary.complete{border-color:#bce6d8}.readiness-list li{border-color:var(--line);color:var(--ink-700);padding:14px 16px;font-size:.8rem}.setup-grid,.editor-grid{gap:18px;margin-top:20px}.admin-form p,.resource-list p{color:var(--ink-500);font-size:.8rem}.admin-form input,.admin-form select{border-color:#d5deea;border-radius:10px;min-height:45px;padding:10px 12px;box-shadow:0 1px 2px #0f172a06}.resource-list article{border-color:var(--line);gap:12px;padding:14px 0}.resource-list article strong{color:var(--ink-950);font-size:.79rem}.resource-list article>.secondary-button{min-height:34px;padding:6px 9px;font-size:.69rem}.setup-completion-form{background:linear-gradient(145deg,#f8fbff,#fbfcfe);gap:15px;margin-top:18px}.success-message{border:1px solid #bce6d8;border-radius:10px;font-size:.8rem}@media (width<=900px){.admin-workspace-navigation{flex-direction:column;align-items:stretch}.admin-workspace-navigation .pill-tabs{width:100%}.setup-grid,.editor-grid,.setup-completion-form{grid-template-columns:1fr}.setup-completion-form h3,.setup-completion-form p,.setup-completion-form button{grid-column:1}}@media (width<=760px){.admin-shell{width:min(100% - 24px,1240px);padding-top:18px}.admin-workspace-navigation{margin-bottom:14px}.admin-section{padding:20px}.admin-section>.section-heading{flex-direction:column;align-items:flex-start}.admin-section .section-heading>.secondary-button,.admin-section .section-heading>.count{align-self:flex-start}.readiness-list li{grid-template-columns:28px minmax(0,1fr)}.readiness-list strong{grid-column:2}.resource-list article{flex-direction:column;align-items:flex-start}.resource-list article>.secondary-button{width:100%}}.directory-workspace,.history-workspace,.voicemail-workspace{padding:clamp(22px,3vw,32px)}.directory-workspace>.section-heading,.history-workspace>.section-heading,.voicemail-workspace>.section-heading{margin-bottom:24px}.section-heading h2{color:var(--ink-950);letter-spacing:-.035em}.section-description{max-width:54ch;color:var(--ink-500);font-size:.83rem;line-height:1.5;margin:7px 0 0!important}.count{border:1px solid var(--line);color:var(--ink-500);background:#f7f9fc;padding:7px 11px}.directory-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px}.directory-card{border-color:var(--line);background:#fff;border-radius:15px;grid-template-columns:minmax(0,1fr) auto;gap:18px;padding:20px;transition:border-color .16s,box-shadow .16s,transform .16s;display:grid;position:relative;box-shadow:0 3px 14px #0f172a06}.directory-card:hover{border-color:#cbd8ea;transform:translateY(-2px);box-shadow:0 10px 30px #0f172a12}.directory-person{align-items:center;min-width:0;gap:12px!important;display:flex!important}.directory-avatar{background:var(--blue-100);border-radius:14px;flex:none;place-items:center;width:44px;height:44px;font-weight:850;color:#315baf!important;font-size:.74rem!important;display:grid!important}.directory-person strong{color:var(--ink-950);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.directory-card .availability{align-self:start;align-items:center;gap:6px;padding:6px 8px;display:inline-flex}.directory-card .availability .status-dot{width:7px;height:7px;box-shadow:none;margin:0}.directory-card>button{min-height:42px;color:var(--blue-600);background:#f7faff;border:1px solid #d8e2f1;grid-column:1/-1;justify-content:center;align-items:center;gap:8px;display:inline-flex}.history-workspace .filter-bar{border:1px solid var(--line);background:#f8fafc;border-radius:14px;align-items:center;margin:0 0 24px;padding:12px}.history-workspace .filter-bar .pill-tabs{border:0}.history-workspace .filter-bar label{align-items:center;gap:9px;margin-left:auto;display:flex}.history-workspace .filter-bar select{min-height:38px;padding-block:7px}.history-workspace .table-scroll{border:1px solid var(--line);border-radius:14px}.history-workspace table{background:#fff}.history-workspace th{color:var(--ink-500);letter-spacing:.05em;background:#f8fafc;padding:12px 16px;font-size:.68rem}.history-workspace td{color:var(--ink-700);padding:15px 16px;font-size:.79rem}.history-workspace tbody tr:last-child td{border-bottom:0}.direction-badge{color:var(--ink-500);text-transform:capitalize;align-items:center;gap:6px;display:inline-flex}.direction-badge.inbound{color:var(--green-600)}.direction-badge.outbound{color:var(--blue-600)}.history-workspace td button,.voicemail-workspace .row-actions button{min-height:38px;color:var(--blue-600);cursor:pointer;background:#fff;border:1px solid #d8e2f1;border-radius:9px;justify-content:center;align-items:center;gap:7px;padding:8px 11px;font-weight:740;display:inline-flex}.voicemail-workspace>.pill-tabs{margin-bottom:24px}.voicemail-workspace .message-list{gap:12px}.voicemail-workspace .message-card{border-color:var(--line);border-radius:14px;gap:14px;padding:20px;box-shadow:0 3px 14px #0f172a06}.voicemail-workspace .message-card>p{color:var(--ink-500);margin:-4px 0 0;font-size:.74rem}.voicemail-workspace .message-primary strong{color:var(--ink-950)}.voicemail-workspace .row-actions{padding-top:4px}.voicemail-workspace .row-actions button:first-child{color:var(--ink-700)}@media (width<=760px){.directory-workspace,.history-workspace,.voicemail-workspace{padding:20px}.history-workspace .filter-bar{align-items:stretch}.history-workspace .filter-bar .pill-tabs{width:100%}.history-workspace .filter-bar label{justify-content:space-between;margin-left:0}.history-workspace .table-scroll{border:0;overflow:visible}.history-workspace table,.history-workspace tbody,.history-workspace tr,.history-workspace td{width:100%;display:block}.history-workspace thead{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.history-workspace tbody{gap:12px;display:grid}.history-workspace tr{border:1px solid var(--line);background:#fff;border-radius:14px;padding:16px}.history-workspace td{white-space:normal;border:0;grid-template-columns:minmax(90px,.4fr) minmax(0,1fr);gap:12px;padding:8px 0;display:grid}.history-workspace td:before{color:var(--ink-500);content:attr(data-label);letter-spacing:.04em;text-transform:uppercase;font-size:.68rem;font-weight:750}.voicemail-workspace .row-actions button{width:100%}}@media (width<=480px){.directory-grid,.directory-card{grid-template-columns:1fr}.directory-card .availability{grid-row:2;justify-self:start}.directory-card>button{grid-column:1}.message-primary{flex-direction:column}}.supervisor-layout{gap:18px;min-width:0;display:grid}.supervisor-layout.has-drawer{grid-template-columns:minmax(0,1fr) 390px;align-items:start}.supervisor-workspace{min-width:0;padding:clamp(22px,3vw,32px)}.supervisor-workspace>.section-heading{margin-bottom:24px}.live-count{color:var(--green-600);background:var(--green-100);align-items:center;gap:8px;display:inline-flex}.live-count .status-dot{width:7px;height:7px;box-shadow:none;margin:0}.supervisor-workspace>.pill-tabs{margin-bottom:25px}.supervisor-view{animation:.18s both phone-view-in}.supervisor-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.supervisor-metric{border:1px solid var(--line);background:#fff;border-radius:14px;align-items:flex-start;gap:13px;min-width:0;padding:17px;display:flex;box-shadow:0 4px 16px #0f172a09}.supervisor-metric>span:last-child{gap:2px;min-width:0;display:grid}.metric-icon{width:38px;height:38px;color:var(--blue-600);background:var(--blue-100);border-radius:11px;flex:none;place-items:center;display:grid}.supervisor-metric.green .metric-icon{color:var(--green-600);background:var(--green-100)}.supervisor-metric.amber .metric-icon{color:var(--amber-600);background:#fff3dc}.supervisor-metric.gray .metric-icon{color:var(--ink-500);background:#eef2f7}.supervisor-metric small,.supervisor-metric em{color:var(--ink-500);text-overflow:ellipsis;white-space:nowrap;font-size:.69rem;font-style:normal;overflow:hidden}.supervisor-metric small{font-weight:750}.supervisor-metric strong{color:var(--ink-950);letter-spacing:-.04em;margin:3px 0 1px;font-size:1.6rem}.supervisor-overview-grid{grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);gap:18px;margin-top:18px;display:grid}.supervisor-overview-grid>section,.supervisor-view>section{border:1px solid var(--line);background:#fff;border-radius:14px;min-width:0;padding:20px}.supervisor-overview-grid>section>header,.view-heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px;display:flex}.supervisor-overview-grid h3,.view-heading h3{color:var(--ink-950);letter-spacing:-.02em;margin:0;font-size:.98rem}.supervisor-overview-grid>section>header button{min-height:34px;color:var(--blue-600);background:var(--blue-100);cursor:pointer;border:0;border-radius:8px;padding:6px 9px;font-size:.72rem;font-weight:750}.view-heading span{color:var(--ink-500);font-size:.76rem}.supervisor-table-scroll{border:1px solid var(--line);border-radius:12px;overflow-x:auto}.supervisor-table th{letter-spacing:.05em;background:#f8fafc;padding:10px 12px;font-size:.66rem}.supervisor-table td{color:var(--ink-700);padding:12px;font-size:.75rem}.supervisor-table tbody tr:last-child td{border-bottom:0}.supervisor-table tbody tr{cursor:pointer;transition:background-color .15s,box-shadow .15s}.supervisor-table tbody tr:hover{background:#f7faff}.supervisor-table tbody tr.is-selected{background:var(--blue-100);box-shadow:inset 4px 0 0 var(--blue-600)}.supervisor-table tbody tr:focus-visible{outline-offset:-3px;outline:3px solid #3b7cff61;position:relative}.supervisor-table td strong{color:var(--ink-950);font-size:.74rem}.supervisor-table td:first-child strong,.supervisor-table td:first-child small{display:block}.supervisor-table td:first-child small{color:var(--ink-500);margin-top:4px;font-size:.68rem}.supervisor-manage-cell button,.drawer-state button{min-height:36px;color:var(--blue-600);background:var(--surface);cursor:pointer;border:1px solid #cbd8ea;border-radius:9px;padding:7px 11px;font-size:.72rem;font-weight:780}.supervisor-manage-cell{align-items:center;gap:7px;display:flex}.call-actions-menu{z-index:80;border:1px solid var(--line);background:var(--surface);border-radius:12px;min-width:220px;max-height:calc(100vh - 24px);padding:7px;display:grid;position:fixed;overflow-y:auto;transform:translate(-100%);box-shadow:0 16px 40px #12244033}.call-actions-menu button{min-height:40px;color:var(--ink-800);text-align:left;font:inherit;cursor:pointer;background:0 0;border:0;border-radius:8px;padding:9px 11px;font-weight:700}.call-actions-menu button:hover,.call-actions-menu button:focus-visible{background:var(--blue-100);outline:none}.call-actions-menu button.danger{color:var(--red-700,#b42318)}.call-control-drawer{z-index:30;border:1px solid var(--line);border-radius:var(--radius-md);width:390px;max-height:calc(100vh - 40px);color:var(--ink-700);background:var(--surface);box-shadow:var(--shadow-card);animation:.18s both call-drawer-in;position:sticky;top:20px;overflow-y:auto}@keyframes call-drawer-in{0%{opacity:0;transform:translate(14px)}to{opacity:1;transform:translate(0)}}.call-drawer-header{z-index:1;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#fffffff5;justify-content:space-between;align-items:flex-start;gap:16px;padding:20px;display:flex;position:sticky;top:0}.call-drawer-header h2,.call-drawer-section h3,.drawer-state p{margin:0}.call-drawer-header h2{color:var(--ink-950);letter-spacing:-.025em;margin-top:4px;font-size:1.15rem}.call-drawer-content{gap:12px;padding:14px;display:grid}.call-drawer-section{border:1px solid var(--line);background:#fbfcfe;border-radius:12px;padding:16px}.call-drawer-section h3{color:var(--ink-950);font-size:.82rem}.call-drawer-section>p,.call-drawer-section>small,.drawer-empty{color:var(--ink-500);font-size:.75rem;line-height:1.5}.drawer-section-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.drawer-section-heading>span:not(.record-status){color:var(--ink-500);font-size:.68rem;font-weight:750}.call-identity>strong{color:var(--ink-950);font-size:.86rem;display:block}.call-duration{align-items:center;gap:7px;font-weight:760;display:flex;color:var(--blue-600)!important;margin:9px 0 14px!important}.call-duration .ui-icon{width:16px;height:16px}.call-identity dl{gap:8px;margin:0;display:grid}.call-identity dl div{justify-content:space-between;gap:12px;display:flex}.call-identity dt,.call-identity dd{font-size:.72rem}.call-identity dt{color:var(--ink-500)}.call-identity dd{color:var(--ink-700);text-align:right;margin:0;font-weight:720}.call-anomaly{background:#fff8e8;border:1px solid #f3c98b;border-radius:9px;padding:10px;color:#8a4b05!important;margin:14px 0 0!important}.ended-call-return{border-top:1px solid var(--line);justify-items:start;gap:11px;margin-top:14px;padding-top:12px;display:grid}.call-read-only{font-weight:750;color:var(--ink-700)!important;margin:0!important}.ended-call-return button{min-height:38px;color:var(--blue-600);background:var(--blue-100);cursor:pointer;border:0;border-radius:9px;padding:8px 12px;font-size:.72rem;font-weight:780}.participant-list,.call-timeline{gap:9px;margin:0;padding:0;list-style:none;display:grid}.participant-list li{background:var(--surface);border-radius:9px;justify-content:space-between;align-items:flex-start;gap:12px;padding:10px;display:flex}.participant-list li>div{gap:3px;display:grid}.participant-list li>div:last-child{justify-items:end}.participant-list strong{color:var(--ink-950);font-size:.75rem}.participant-list span,.participant-list small{color:var(--ink-500);font-size:.66rem}.participant-state{font-weight:780}.participant-state.connected{color:var(--green-600)}.participant-state.held,.participant-state.joining{color:var(--amber-600)}.call-management-read-only{border-top:3px solid #cbd5e1;margin-top:4px}.call-control-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.call-control-actions button,.inline-control-form>button,.transfer-source-tabs button,.command-feedback button,.drawer-confirmation button{min-height:38px;color:var(--blue-600);background:var(--surface);cursor:pointer;border:1px solid #cbd8ea;border-radius:9px;padding:8px 11px;font-size:.71rem;font-weight:780}.call-control-actions button:disabled,.inline-control-form>button:disabled,.transfer-source-tabs button:disabled,.transfer-results button:disabled{cursor:not-allowed;opacity:.48}.management-controls,.transfer-destination-picker,.transfer-progress{gap:12px;margin-top:12px;display:grid}.inline-control-form{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;display:grid}.inline-control-form label,.transfer-destination-picker label{color:var(--ink-700);gap:6px;font-size:.68rem;font-weight:760;display:grid}.inline-control-form input,.inline-control-form select,.transfer-destination-picker input{width:100%;min-height:40px;color:var(--ink-950);background:var(--surface);border:1px solid #cbd8ea;border-radius:9px;padding:8px 10px;font-size:.75rem}.command-feedback{background:#eaf1ff;border-radius:9px;padding:10px;line-height:1.45;color:#1e4f9f!important;margin:12px 0 0!important;font-size:.71rem!important}.command-feedback.is-error{color:#9b1c31;background:#fff0f2;justify-items:start;gap:8px;display:grid}.command-feedback.is-confirmed{background:#dff7ee;color:#08664a!important}.transfer-panel{border-top:3px solid var(--blue-500)}.hearing-status{background:#eef4ff;border-radius:9px;padding:10px;font-weight:650;color:var(--ink-700)!important;margin:0!important}.transfer-progress>strong{color:var(--ink-950);font-size:.76rem}.transfer-progress>p{color:var(--ink-500);margin:0;font-size:.7rem;line-height:1.45}.transfer-source-tabs{background:#eef2f7;border-radius:10px;grid-template-columns:1fr 1fr;gap:4px;padding:4px;display:grid}.transfer-source-tabs button{color:var(--ink-500);background:0 0;border-color:#0000}.transfer-source-tabs button[aria-pressed=true]{color:var(--blue-600);background:var(--surface);box-shadow:0 2px 8px #0f172a14}.field-error{color:var(--red-600);font-size:.67rem;font-weight:650}.transfer-results{gap:6px;max-height:230px;display:grid;overflow-y:auto}.transfer-results>div>button{border:1px solid var(--line);width:100%;color:var(--ink-700);background:var(--surface);text-align:left;cursor:pointer;border-radius:9px;justify-content:space-between;align-items:center;gap:10px;padding:9px 10px;display:flex}.transfer-results>div>button.is-selected{border-color:var(--blue-500);background:var(--blue-100)}.transfer-results button>span{gap:2px;display:grid}.transfer-results button>span:last-child{justify-items:end}.transfer-results strong,.transfer-results small,.transfer-results em{font-size:.66rem;font-style:normal}.transfer-results strong{color:var(--ink-950);font-size:.73rem}.transfer-results small{color:var(--ink-500)}.transfer-results .availability{padding:3px 6px;font-size:.6rem}.transfer-results .availability.available{color:#08664a;background:#dff7ee}.transfer-results .availability.unavailable,.transfer-results .availability.offline,.transfer-results .availability.dnd{color:var(--ink-500);background:#eef2f7}.transfer-results>p{color:var(--ink-500);text-align:center;margin:0;padding:12px;font-size:.7rem}.transfer-actions button:first-child{color:var(--surface);border-color:var(--blue-600);background:var(--blue-600)}.destructive-controls{border-color:#f0b6bf;border-top:3px solid var(--red-600);background:#fffafb}.destructive-controls .danger-button,.drawer-confirmation .danger-button{color:#fff;border-color:var(--red-600);background:var(--red-600)}.drawer-confirmation-backdrop{z-index:210;background:#0b122085;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.drawer-confirmation{background:var(--surface);border-radius:14px;width:min(420px,100%);padding:20px;box-shadow:0 22px 70px #0b122047}.drawer-confirmation h3,.drawer-confirmation p{margin:0}.drawer-confirmation h3{color:var(--ink-950);font-size:1rem}.drawer-confirmation p{color:var(--ink-500);margin-top:9px;font-size:.75rem;line-height:1.5}.drawer-confirmation>div{flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:18px;display:flex}.call-timeline li{grid-template-columns:10px minmax(0,1fr);gap:10px;display:grid;position:relative}.call-timeline li:not(:last-child):after{content:"";background:#cbd8ea;width:1px;position:absolute;top:10px;bottom:-11px;left:4px}.timeline-marker{z-index:1;border:2px solid var(--blue-600);background:var(--surface);border-radius:50%;width:9px;height:9px;margin-top:3px}.call-timeline div{gap:2px;display:grid}.call-timeline strong{color:var(--ink-700);font-size:.72rem}.call-timeline time{color:var(--ink-500);font-size:.64rem}.drawer-state{color:var(--ink-500);background:#f8fafc;border-radius:10px;justify-items:start;gap:12px;margin:14px;padding:18px;display:grid}.drawer-error{color:var(--red-600);background:#fff5f5}.detail-freshness{color:var(--ink-700);gap:6px;font-size:.72rem;display:flex}.detail-freshness span{font-weight:780}.supervisor-groups{grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:12px;display:grid}.supervisor-agent-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1rem;margin-top:1rem;display:grid}.supervisor-agent-card{border:1px solid var(--line);background:var(--surface);border-radius:18px;gap:.8rem;padding:1rem;display:grid}.supervisor-agent-card header{justify-content:space-between;gap:1rem;display:flex}.supervisor-agent-card header div,.supervisor-agent-card label{gap:.35rem;display:grid}.supervisor-agent-card header span,.supervisor-agent-card label{color:var(--muted);font-size:.86rem}.supervisor-group-card{border:1px solid var(--line);background:#fbfcfe;border-radius:12px;padding:17px}.supervisor-group-card header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.supervisor-group-card header div{gap:3px;display:grid}.supervisor-group-card header strong{color:var(--ink-950);font-size:.82rem}.supervisor-group-card header span,.group-total{color:var(--ink-500);font-size:.68rem}.group-total{white-space:nowrap;background:#eef2f7;border-radius:999px;padding:5px 7px}.group-status-bar{background:#e7ebf1;border-radius:999px;height:7px;margin:17px 0 14px;display:flex;overflow:hidden}.group-status-bar .ready{background:var(--green-600)}.group-status-bar .busy{background:var(--amber-600)}.group-status-bar .unavailable{background:#98a2b3}.supervisor-group-card dl{grid-template-columns:repeat(3,1fr);gap:8px;margin:0;display:grid}.supervisor-group-card dl div{gap:5px;display:grid}.supervisor-group-card dt{color:var(--ink-500);align-items:center;gap:5px;font-size:.62rem;display:flex}.supervisor-group-card dd{color:var(--ink-950);margin:0;font-size:.86rem;font-weight:800}.supervisor-group-card .status-dot{width:6px;height:6px;box-shadow:none;margin:0}.supervisor-group-card .status-dot.busy{background:var(--amber-600)}.supervisor-group-card .status-dot.unavailable{background:#98a2b3}.workspace-loading{color:var(--ink-500);padding:30px 0}@media (width<=1180px){.supervisor-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.supervisor-overview-grid{grid-template-columns:1fr}}@media (width<=760px){.supervisor-layout.has-drawer{grid-template-columns:minmax(0,1fr)}.call-control-drawer.is-sheet{z-index:100;border:0;border-radius:0;width:100vw;height:100dvh;max-height:none;position:fixed;inset:0}.call-control-drawer.is-sheet .call-drawer-header{padding-top:max(20px, env(safe-area-inset-top))}.call-control-drawer.is-sheet .call-drawer-content{padding-bottom:max(20px, env(safe-area-inset-bottom))}.supervisor-workspace{padding:20px}.supervisor-workspace>.pill-tabs{width:100%}.supervisor-table-scroll{border:0;overflow:visible}.supervisor-table,.supervisor-table tbody,.supervisor-table tr,.supervisor-table td{width:100%;display:block}.supervisor-table thead{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.supervisor-table tbody{gap:10px;display:grid}.supervisor-table tr{border:1px solid var(--line);background:var(--surface);border-radius:12px;padding:14px}.supervisor-table tr.is-selected{border-color:var(--blue-500);background:var(--blue-100);box-shadow:inset 4px 0 0 var(--blue-600)}.supervisor-table td{white-space:normal;border:0;grid-template-columns:80px minmax(0,1fr);gap:10px;padding:6px 0;display:grid}.supervisor-table td:before{color:var(--ink-500);content:attr(data-label);text-transform:uppercase;font-size:.62rem;font-weight:750}.supervisor-manage-cell button{width:100%}}@media (width<=520px){.supervisor-metrics{grid-template-columns:1fr 1fr;gap:9px}.supervisor-metric{gap:9px;padding:14px;display:grid}.supervisor-metric em{display:none}.supervisor-overview-grid>section,.supervisor-view>section{padding:14px}.supervisor-groups{grid-template-columns:1fr}}.admin-shell{width:min(1180px,100% - 40px);margin:0 auto;padding:28px 0 64px}.admin-topbar{align-items:center;gap:14px;display:flex}.admin-topbar h1,.admin-section h2,.admin-section h3{margin:0}.account-summary{color:#566176;align-items:center;gap:14px;margin-left:auto;font-size:.9rem;display:flex}.text-button{color:#2b5fc7;cursor:pointer;background:0 0;border:0;font-weight:750}.admin-nav{background:#ffffffb8;border:1px solid #dbe3ed;border-radius:14px;gap:6px;margin:32px 0 18px;padding:6px;display:flex}.admin-nav button{color:#59667b;cursor:pointer;background:0 0;border:0;border-radius:9px;padding:10px 16px;font-weight:750}.admin-nav button[aria-current=page]{color:#fff;background:#2b5fc7;box-shadow:0 5px 14px #2b5fc738}.admin-section{background:#fff;border:1px solid #dbe3ed;border-radius:22px;padding:28px;box-shadow:0 18px 50px #1d293914}.section-heading{justify-content:space-between;align-items:center;gap:24px;margin-bottom:22px;display:flex}.section-heading h2{margin-top:5px;font-size:1.55rem}.secondary-button{color:#2b5fc7;cursor:pointer;background:#fff;border:1px solid #b9c7da;border-radius:9px;padding:9px 13px;font-weight:750}.readiness-summary{border-radius:10px;margin:0 0 14px;padding:12px 14px;font-weight:800}.readiness-summary.warning{color:#8a4c05;background:#fff2d8}.readiness-summary.complete,.success-message{color:#087a55;background:#e4f7ef}.setup-completion-form{grid-template-columns:repeat(3,minmax(0,1fr));margin-top:22px}.setup-completion-form h3,.setup-completion-form p,.setup-completion-form button{grid-column:1/-1}.readiness-list{border:1px solid #e5eaf0;border-radius:14px;margin:0;padding:0;list-style:none;display:grid;overflow:hidden}.readiness-list li{border-bottom:1px solid #edf0f4;grid-template-columns:28px minmax(0,1fr) auto auto;align-items:center;gap:10px;padding:14px 16px;display:grid}.readiness-list li:last-child{border:0}.readiness-list li>span:first-child{border-radius:50%;place-items:center;width:24px;height:24px;font-weight:900;display:grid}.readiness-list .ready>span:first-child{color:#087a55;background:#e4f7ef}.readiness-list .required>span:first-child{color:#9a5a07;background:#fff2d8}.readiness-list strong{color:#69758a;text-transform:uppercase;font-size:.74rem}.readiness-list li>.secondary-button{white-space:nowrap;min-height:36px}.setup-grid,.editor-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;margin-top:24px;display:grid}.admin-form,.resource-list{background:#f9fbfd;border:1px solid #e1e7ef;border-radius:15px;align-content:start;gap:14px;padding:20px;display:grid}.admin-form p,.resource-list p{color:#69758a;margin:0;line-height:1.5}.admin-form label{color:#39465b;gap:6px;font-size:.82rem;font-weight:750;display:grid}.admin-form input,.admin-form select{color:#111827;background:#fff;border:1px solid #cbd5e1;border-radius:9px;width:100%;padding:10px 11px}.admin-form button:not(.text-button){color:#fff;cursor:pointer;background:#2b5fc7;border:0;border-radius:9px;min-height:42px;padding:10px 13px;font-weight:800}.admin-form button:disabled,.secondary-button:disabled{cursor:wait;opacity:.6}.success-message{border-radius:9px;padding:11px 13px}.resource-list article{border-bottom:1px solid #e5eaf0;justify-content:space-between;align-items:center;gap:14px;padding:13px 0;display:flex}.resource-list article:last-child{border:0}.resource-list article div,.resource-list article span{gap:3px;display:grid}.resource-list article span{color:#69758a;font-size:.82rem}.record-status{text-transform:capitalize;background:#eef2f7;border-radius:999px;padding:5px 8px}.persistent-softphone.is-background:not(:has(.incoming-call,.active-call)){clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.persistent-softphone.is-background:has(.incoming-call,.active-call){z-index:20;border-radius:16px;width:min(430px,100vw - 32px);max-height:calc(100vh - 48px);position:fixed;bottom:24px;right:24px;overflow:auto;box-shadow:0 18px 60px #0f172a47}.persistent-softphone.is-background .presence-card,.persistent-softphone.is-background .dialer{display:none}@media (width<=760px){.admin-shell{width:min(100% - 24px,1180px);padding-top:18px}.account-summary>span{display:none}.admin-nav{overflow-x:auto}.admin-nav button{white-space:nowrap}.admin-section{padding:20px}.section-heading,.setup-grid,.editor-grid,.setup-completion-form{grid-template-columns:1fr}.section-heading{flex-direction:column;align-items:flex-start}.readiness-list li{grid-template-columns:28px 1fr}.readiness-list strong{grid-column:2}.readiness-list li>.secondary-button{white-space:normal;grid-column:2;justify-self:start}}.application-shell{background:var(--canvas);grid-template-columns:244px minmax(0,1fr);width:100%;min-height:100dvh;margin:0;padding:0;display:grid}.navigation-rail{z-index:30;color:#dce5f3;background:radial-gradient(circle at 20% 0%, #3b7cff38, transparent 16rem), var(--navy-950);flex-direction:column;height:100dvh;min-height:620px;padding:22px 16px;display:flex;position:sticky;top:0;box-shadow:8px 0 32px #09101d14}.navigation-brand{align-items:center;gap:11px;min-height:48px;padding:0 8px;display:flex}.navigation-logo{color:#fff;background:linear-gradient(145deg, var(--blue-500), #7457ef);border-radius:12px;flex:none;place-items:center;width:38px;height:38px;font-size:1rem;font-weight:900;display:grid;box-shadow:0 8px 22px #3b7cff47}.navigation-brand-copy,.navigation-footer span,.shell-device-status>span:last-child,.account-copy{gap:2px;min-width:0;display:grid}.navigation-brand-copy strong{color:#fff;letter-spacing:-.01em;font-size:.96rem}.navigation-brand-copy small,.navigation-footer small{color:#8593aa;font-size:.7rem}.navigation-close,.navigation-backdrop,.workspace-menu-button{display:none}.navigation-rail .primary-navigation{background:0 0;border:0;border-radius:0;flex-direction:column;flex:1;gap:7px;margin:32px 0 20px;padding:0;display:flex;overflow:visible}.navigation-rail .primary-navigation button{color:#9cabc0;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:12px;align-items:center;gap:13px;width:100%;min-height:48px;padding:11px 13px;font-size:.88rem;font-weight:720;transition:color .16s,background-color .16s,transform .16s;display:flex;position:relative}.navigation-rail .primary-navigation button:hover{color:#fff;background:#fff1}.navigation-rail .primary-navigation button[aria-current=page]{color:#fff;background:linear-gradient(90deg,#3b7cff4d,#3b7cff1f);box-shadow:inset 0 0 0 1px #7ea7ff2e}.navigation-rail .primary-navigation button[aria-current=page]:before{content:"";background:#75a0ff;border-radius:0 3px 3px 0;width:3px;position:absolute;top:12px;bottom:12px;left:-16px}.navigation-footer{color:#aebbd0;background:#ffffff0a;border:1px solid #ffffff14;border-radius:14px;align-items:center;gap:11px;padding:15px 12px;display:flex}.navigation-footer strong{color:#dce5f3;font-size:.76rem}.application-main{min-width:0}.workspace-header{z-index:15;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffff0;align-items:center;gap:18px;min-height:78px;padding:12px clamp(20px,3vw,42px);display:flex;position:sticky;top:0}.workspace-title{gap:2px;min-width:140px;display:grid}.workspace-title p{color:var(--ink-500);letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:.73rem;font-weight:700}.workspace-section-name{color:var(--ink-950);letter-spacing:-.025em;font-size:1.16rem}.shell-device-status{border:1px solid var(--line);min-width:170px;color:var(--ink-700);background:#f9fbfd;border-radius:12px;align-items:center;gap:10px;margin-left:auto;padding:8px 12px;display:flex}.shell-device-status .status-dot{background:var(--amber-600);width:9px;height:9px;margin:0;box-shadow:0 0 0 4px #b76b081f}.shell-device-status.registered .status-dot{background:var(--green-600);box-shadow:0 0 0 4px #0f9f6e1f}.shell-device-status.error .status-dot,.shell-device-status.setup_required .status-dot{background:var(--red-600);box-shadow:0 0 0 4px #d143431f}.shell-device-status strong,.shell-device-status small,.account-copy strong,.account-copy small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.shell-device-status strong{font-size:.77rem}.shell-device-status small,.account-copy small{color:var(--ink-500);font-size:.68rem}.workspace-account{border-left:1px solid var(--line);align-items:center;gap:10px;max-width:245px;padding-left:18px;display:flex}.account-avatar{color:#315baf;background:var(--blue-100);border-radius:12px;flex:none;place-items:center;width:38px;height:38px;font-size:.76rem;font-weight:850;display:grid}.account-copy{max-width:130px}.account-copy strong{color:var(--ink-950);font-size:.79rem}.workspace-account .icon-button:hover,.workspace-menu-button:hover{color:var(--blue-600);background:var(--blue-100)}.application-main>.readiness-banner{margin:18px clamp(20px,3vw,42px) 0}.readiness-copy{align-items:center;gap:18px;width:100%;display:flex}.readiness-copy>p{color:#8b5d20;margin:0;font-size:.82rem}.readiness-banner.email-only{background:#fff9ee;border-color:#efd6aa;padding-block:12px}.readiness-banner.email-only strong{flex:none}.application-content{width:100%;max-width:1560px;margin:0 auto;padding:clamp(20px,3vw,42px)}.application-content:focus{outline:none}.workspace-card{border-color:var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-card)}@media (width<=1100px) and (width>=761px){.application-shell{grid-template-columns:88px minmax(0,1fr)}.navigation-rail{padding-inline:14px}.navigation-brand{justify-content:center;padding:0}.navigation-brand-copy,.navigation-footer span,.navigation-rail .primary-navigation button span{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.navigation-rail .primary-navigation button{justify-content:center;padding-inline:0}.navigation-rail .primary-navigation button[aria-current=page]:before{left:-14px}.navigation-footer{justify-content:center;padding-inline:0}.account-copy{display:none}}@media (width<=760px){.application-shell{display:block}.navigation-rail{width:min(288px,100vw - 52px);min-height:0;padding-top:max(20px, env(safe-area-inset-top));padding-bottom:max(20px, env(safe-area-inset-bottom));transition:transform .19s;position:fixed;top:0;bottom:0;left:0;transform:translate(-105%)}.navigation-rail[data-expanded=true]{transform:translate(0)}.navigation-close{color:#aebbd0;margin-left:auto;display:inline-grid}.navigation-backdrop{z-index:25;visibility:hidden;opacity:0;background:#080e197a;border:0;transition:opacity .19s,visibility .19s;display:block;position:fixed;inset:0}.navigation-open .navigation-backdrop{visibility:visible;opacity:1}.workspace-header{min-height:68px;padding:max(10px, env(safe-area-inset-top)) 14px 10px;gap:10px}.workspace-menu-button{margin-left:-6px;display:inline-grid}.workspace-title{min-width:0}.workspace-title p{font-size:.64rem}.workspace-section-name{font-size:.98rem}.shell-device-status{border-radius:10px;min-width:0;margin-left:auto;padding:8px}.shell-device-status>span:last-child,.workspace-account .account-copy,.workspace-account .account-avatar{display:none}.workspace-account{border-left:0;padding-left:4px}.workspace-account .icon-button{min-width:40px;min-height:40px}.application-main>.readiness-banner{align-items:flex-start;margin:12px 14px 0}.application-main>.readiness-banner ul{display:grid}.readiness-copy{gap:4px;display:grid}.application-content{padding:14px 14px max(24px, env(safe-area-inset-bottom))}.workspace-card{border-radius:14px;padding:20px}.persistent-softphone.is-background:has(.incoming-call,.active-call){right:10px;bottom:max(10px, env(safe-area-inset-bottom));width:calc(100vw - 20px);max-height:calc(100dvh - 20px)}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.softphone-layout{grid-template-columns:minmax(0,1fr);width:min(1120px,100%);margin:0 auto;display:grid}.softphone.workspace-card{border-color:#dce4ef;border-radius:20px;padding:0;overflow:hidden;box-shadow:0 20px 55px #1b2c4c17}.softphone>.section-heading{border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr) minmax(250px,310px);align-items:end;gap:32px;margin:0;padding:28px 34px 24px;display:grid}.softphone>.section-heading h2{color:var(--ink-950);letter-spacing:-.035em;margin:4px 0 0;font-size:1.65rem}.softphone-title-line{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.softphone-title-line .device-state{align-items:center;min-height:30px;padding-inline:12px;font-size:.72rem;display:inline-flex}.softphone>.pill-tabs{margin:20px 30px 0}.softphone-body>.form-error,.softphone-body>.inline-status,.softphone-body>.transfer-status,.softphone-body>.state-panel,.softphone-body>.setup-note{margin:18px 0 0}.softphone-body>.inline-status{color:#245ba8;background:#f2f6fd;border:1px solid #dbe7fb;border-radius:10px;align-items:center;min-height:42px;margin-bottom:-2px;padding:9px 13px;font-size:.82rem;display:flex}.phone-view-panel{margin-top:20px;animation:.18s both phone-view-in}@keyframes phone-view-in{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}.dialer{background:0 0;border:0;border-radius:0;gap:17px;padding:24px 0 2px;display:grid}.dialer-intro{align-items:center;gap:13px;margin-bottom:3px;display:flex}.dialer-intro-icon,.activity-icon{width:42px;height:42px;color:var(--blue-600);background:var(--blue-100);border-radius:12px;flex:none;place-items:center;display:grid}.dialer-intro h3,.dialer-intro p,.phone-activity h3,.phone-activity p{margin:0}.dialer-intro h3,.phone-activity h3{color:var(--ink-950);letter-spacing:-.02em;font-size:1rem}.dialer-intro p,.phone-activity p{color:var(--ink-500);margin-top:3px;font-size:.82rem}.dialer label,.transfer-control label{color:var(--ink-700);letter-spacing:.01em;font-size:.78rem}.dialer input,.dialer select,.transfer-control input{border-color:#d5deea;border-radius:12px;min-height:54px;box-shadow:0 1px 2px #0f172a06}.dialer>button,.transfer-control>button{color:#fff;background:linear-gradient(135deg, var(--blue-600), #4d7df0);border-radius:12px;justify-content:center;align-items:center;gap:9px;min-height:54px;display:inline-flex;box-shadow:0 9px 22px #246bfd33}.phone-activity{border:1px solid var(--line);border-radius:var(--radius-md);background:#fbfcfe;grid-template-columns:auto minmax(0,1fr);gap:16px;padding:24px;display:grid}.activity-icon .status-dot{width:10px;height:10px;margin:0}.phone-activity dl{grid-column:1/-1;gap:0;margin:4px 0 0;display:grid}.phone-activity dl div{border-top:1px solid var(--line);grid-template-columns:minmax(120px,.4fr) minmax(0,1fr);gap:16px;padding:12px 0;display:grid}.phone-activity dt{color:var(--ink-500);font-size:.76rem;font-weight:700}.phone-activity dd{overflow-wrap:anywhere;color:var(--ink-700);margin:0;font-size:.8rem}.presence-control-shell{width:100%}.presence-control{gap:7px;display:grid}.presence-control>label{color:var(--ink-500);letter-spacing:.08em;text-transform:uppercase;font-size:.7rem;font-weight:800}.presence-select{background:#fff;border:1px solid #d3deeb;border-radius:12px;align-items:center;min-height:48px;display:flex;position:relative;overflow:hidden;box-shadow:0 2px 7px #0f172a0a}.presence-select:after{border-right:1.8px solid var(--ink-500);border-bottom:1.8px solid var(--ink-500);content:"";pointer-events:none;width:8px;height:8px;margin-right:17px;transform:rotate(45deg)translateY(-2px)}.presence-select .status-dot{width:8px;height:8px;box-shadow:none;background:#94a3b8;flex:none;margin:0 0 0 16px}.presence-select.ready .status-dot{background:var(--green-600)}.presence-select.busy .status-dot,.presence-select.reserved .status-dot{background:var(--red-600)}.presence-select.dnd .status-dot,.presence-select.wrap_up .status-dot{background:#e19a22}.presence-select select{width:100%;min-width:0;min-height:46px;color:var(--ink-950);font:inherit;appearance:none;cursor:pointer;background:0 0;border:0;outline:0;padding:0 12px;font-size:.84rem;font-weight:780}.presence-select:focus-within{border-color:var(--blue-600);box-shadow:0 0 0 3px #246bfd21}.presence-helper{color:var(--ink-500);margin:0;font-size:.72rem}.incoming-call{border-radius:var(--radius-md);background:radial-gradient(circle at 100% 0,#3b7cff2e,#0000 21rem),#f8fbff;border:1px solid #246bfd40;margin:20px 0 0;padding:30px;animation:1.8s ease-in-out infinite alternate incoming-pulse;position:relative;overflow:hidden;box-shadow:0 12px 34px #246bfd17}@keyframes incoming-pulse{0%{box-shadow:0 12px 34px #246bfd12}to{box-shadow:0 14px 42px #246bfd29}}.incoming-call>strong{color:var(--ink-950);letter-spacing:-.04em;margin-top:14px;font-size:clamp(1.4rem,4vw,2rem)}.incoming-call>span,.incoming-call dt{color:var(--ink-500)}.incoming-actions button{border-radius:12px;min-width:120px;min-height:48px}.active-call{background:0 0;border:0;margin:20px 0 0;padding:0}.call-stage{border-radius:var(--radius-md);text-align:center;background:radial-gradient(circle at 50% 10%,#3b7cff21,#0000 17rem),#fbfcff;border:1px solid #dde5f0;justify-items:center;padding:clamp(24px,5vw,46px) 24px 30px;display:grid}.call-stage-phase{color:var(--green-600);letter-spacing:.04em;text-transform:uppercase;align-items:center;gap:8px;margin:0 0 20px;font-size:.74rem;font-weight:800;display:inline-flex}.call-stage-phase .status-dot{width:8px;height:8px;margin:0}.call-stage.connecting .call-stage-phase{color:var(--amber-600)}.call-stage.connecting .call-stage-phase .status-dot{background:var(--amber-600)}.caller-avatar{color:#315baf;background:linear-gradient(145deg,#dce8ff,#eef3ff);border:6px solid #fff;border-radius:24px;place-items:center;width:76px;height:76px;font-size:1.2rem;font-weight:900;display:grid;box-shadow:0 10px 30px #246bfd24}.call-stage h3{color:var(--ink-950);letter-spacing:-.045em;margin:17px 0 4px;font-size:clamp(1.4rem,4vw,2rem)}.call-stage-number,.call-stage-meta{color:var(--ink-500);margin:0;font-size:.84rem}.call-stage-meta{background:#eef2f7;border-radius:999px;margin-top:8px;padding:7px 10px;font-size:.75rem}.call-stage-controls{grid-template-columns:repeat(5,minmax(64px,1fr));gap:12px;width:min(100%,510px);margin-top:30px;display:grid}.call-stage-controls button{border:1px solid var(--line);min-height:78px;color:var(--ink-700);cursor:pointer;background:#fff;border-radius:14px;justify-items:center;gap:7px;padding:10px 6px;font-size:.72rem;font-weight:760;display:grid}.call-stage-controls button[aria-pressed=true]{color:var(--blue-600);background:var(--blue-100);border-color:#246bfd47}.call-control-icon{background:#f1f4f8;border-radius:11px;place-items:center;width:36px;height:36px;display:grid}.call-stage-controls .hangup-control{color:var(--red-600);background:#fff5f5;border-color:#d143432e}.hangup-control .call-control-icon{color:#fff;background:var(--red-600)}.active-call .dial-pad{border:1px solid var(--line);background:#f8fafc;border-radius:14px;max-width:360px;margin:18px auto 0;padding:16px}.active-call .transfer-control{border:1px solid var(--line);background:#f8fafc;border-radius:14px;max-width:510px;margin:18px auto 0;padding:18px}@media (width<=900px){.softphone-layout{grid-template-columns:1fr}}@media (width<=760px){.softphone>.section-heading{grid-template-columns:1fr;align-items:stretch;gap:20px}}@media (width<=520px){.softphone>.section-heading{grid-template-columns:1fr;align-items:stretch;gap:20px;padding:20px}.softphone-title-line{align-items:flex-start}.softphone>.pill-tabs{margin:16px 20px 0}.softphone-body{padding:2px 20px 20px}.incoming-call{padding:20px}.dialer{padding-top:20px}.call-stage{padding-inline:14px}.call-stage-controls{grid-template-columns:repeat(5,minmax(50px,1fr));gap:7px}.call-stage-controls button{min-height:70px;font-size:.67rem}.phone-activity dl div{grid-template-columns:1fr;gap:4px}}.admin-shell{width:min(1240px,100% - 40px)}.admin-section{border-color:var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-card);padding:clamp(22px,3vw,32px)}.admin-section>.section-heading{margin-bottom:24px}.admin-section .section-heading h2{color:var(--ink-950);letter-spacing:-.035em;font-size:1.55rem}.admin-section .secondary-button{min-height:40px;color:var(--blue-600);background:#f8fbff;border-color:#d6e0ef;border-radius:10px}.admin-form,.resource-list{border-color:var(--line);background:#fbfcfe;border-radius:14px;gap:15px;padding:21px}.resource-list{background:#fff}.admin-form h3,.resource-list h3{color:var(--ink-950);letter-spacing:-.02em;font-size:.94rem}.admin-form label{color:var(--ink-700);gap:7px;font-size:.76rem}.admin-form input,.admin-form select{border-color:#d5deea;border-radius:10px;min-height:45px;padding:10px 12px}.admin-form button:not(.text-button){background:linear-gradient(135deg, var(--blue-600), #4d7df0);border-radius:10px;min-height:45px;box-shadow:0 7px 18px #246bfd29}.readiness-list{border-color:var(--line);background:#fbfcfe;border-radius:13px}.readiness-list li,.resource-list article{border-color:var(--line)}.setup-completion-form{background:linear-gradient(145deg,#f8fbff,#fbfcfe)}@media (width<=900px){.setup-grid,.editor-grid,.setup-completion-form{grid-template-columns:1fr}.setup-completion-form h3,.setup-completion-form p,.setup-completion-form button{grid-column:1}}@media (width<=760px){.admin-section{padding:20px}.resource-list article{flex-direction:column;align-items:flex-start}}.mobile-call-notice{display:none}@media (width<=760px){.mobile-call-notice{color:#dce7ff;background:linear-gradient(135deg,#182945,#1b3154);border:1px solid #7199dc61;border-radius:14px;grid-template-columns:auto 1fr auto;align-items:start;gap:10px;margin:12px 14px 0;padding:12px;display:grid;box-shadow:0 10px 26px #0f1c3129}.mobile-call-notice-icon{color:#fff;background:#2f6feb;border-radius:10px;place-items:center;width:32px;height:32px;display:grid}.mobile-call-notice strong,.mobile-call-notice span{display:block}.mobile-call-notice strong{color:#fff;font-size:.82rem;line-height:1.35}.mobile-call-notice span{color:#aebed8;margin-top:2px;font-size:.72rem;line-height:1.35}.mobile-call-notice-dismiss{color:#aebed8;cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;width:30px;height:30px;padding:0;display:grid}.mobile-call-notice-dismiss:hover,.mobile-call-notice-dismiss:focus-visible{color:#fff;background:#ffffff14}}.supervisor-layout{gap:0;display:block}.supervisor-workspace.workspace-card{box-shadow:none;background:0 0;border:0;border-radius:0;padding:0}.supervisor-view>section,.supervisor-overview-grid>section{background:0 0;border:0;border-radius:0;padding:0}.supervisor-table-scroll{border:1px solid var(--supervisor-line);border-radius:0;overflow:auto}.supervisor-table th{border-right:1px solid var(--supervisor-line);border-bottom:1px solid var(--supervisor-line);background:#e7e9eb;padding:0}.supervisor-agent-table th,.supervisor-group-call-table th{padding:8px 10px}.supervisor-table td{color:#35383b;white-space:nowrap;border-bottom:1px solid #1d1f2017;border-right:1px solid #1d1f2014;height:45px;padding:8px 10px;font-size:.72rem}.supervisor-table tbody tr.is-selected{box-shadow:inset 3px 0 0 var(--supervisor-accent);background:#5980a61f}.call-actions-menu{border-color:var(--supervisor-line);color:var(--supervisor-text);background:#f2f2f3;border-radius:0;box-shadow:0 12px 34px #1d1f202e}.call-actions-menu button{color:var(--supervisor-text);font-family:var(--supervisor-font-heading);border-radius:0}@media (width<=760px){.supervisor-workspace{padding:0}.supervisor-table-scroll{border:1px solid var(--supervisor-line);overflow:auto}.supervisor-table{width:100%;display:table}.supervisor-table thead{clip-path:none;width:auto;height:auto;position:sticky;overflow:visible}.supervisor-table tbody{display:table-row-group}.supervisor-table tr,.supervisor-table tr.is-selected{border:0;border-radius:0;width:auto;padding:0;display:table-row}.supervisor-table th,.supervisor-table td{white-space:nowrap;border-bottom:1px solid #1d1f2017;border-right:1px solid #1d1f2014;width:auto;padding:8px 10px;display:table-cell}.supervisor-table td:before{content:none}}.operations-frame{--operations-bg:#f2f2f3;--operations-surface:#e9e9ea;--operations-text:#1d1f20;--operations-muted:#686a6d;--operations-line:#1d1f2029;--operations-accent:#5980a6;--operations-accent-strong:#416180;min-width:0;color:var(--operations-text);font-family:var(--supervisor-font-body)}.operations-frame-heading{justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:14px;display:flex}.operations-frame-heading .eyebrow{color:var(--operations-accent-strong);letter-spacing:.14em;text-transform:uppercase;margin:0;font-size:.68rem;font-weight:500}.operations-frame-heading h2{color:var(--operations-text);font-family:var(--supervisor-font-heading);letter-spacing:-.025em;margin:2px 0 0;font-size:clamp(1.85rem,2.4vw,2.35rem);font-weight:600;line-height:1}.operations-frame-heading .section-description{max-width:760px;color:var(--operations-muted);margin:7px 0 0;font-size:.76rem}.operations-count{border:1px solid var(--operations-line);color:var(--operations-accent-strong);font-family:var(--supervisor-font-heading);flex:none;padding:7px 11px;font-size:.82rem;font-weight:600}.operations-toolbar{border:1px solid var(--operations-line);background:0 0;align-items:center;gap:10px;min-height:48px;padding:7px 9px;display:flex}.release-update-notice{border:1px solid var(--operations-accent,#5f87ad);color:var(--operations-text,#1d1f20);background:#5980a617;justify-content:space-between;align-items:center;gap:16px;margin:0 0 14px;padding:10px 12px;display:flex}.release-update-notice p{margin:2px 0 0;font-size:.72rem}.release-update-notice button{border:1px solid var(--operations-accent,#5f87ad);color:#fff;background:var(--operations-accent,#5f87ad);border-radius:0;min-height:34px;padding:6px 12px;font-weight:700}.admin-operations-workspace{padding:0}.admin-operations-workspace .admin-workspace-navigation{background:0 0;gap:8px;margin:0 0 8px;display:grid}.admin-operations-workspace .admin-section{border:1px solid var(--operations-line);box-shadow:none;background:0 0;border-radius:0}.admin-pill-row{border:1px solid var(--operations-line);scrollbar-width:thin;max-width:100%;display:flex;overflow-x:auto}.admin-pill-row [role=tab]{border:0;border-right:1px solid var(--operations-line);min-height:40px;color:var(--operations-text);font-family:var(--supervisor-font-heading);white-space:nowrap;background:0 0;border-radius:0;flex:none;padding:8px 12px;font-size:.78rem;font-weight:600}.admin-pill-row [role=tab]:hover,.admin-pill-row [role=tab]:focus-visible{background:#5980a614}.admin-pill-row [role=tab]:focus-visible{outline:2px solid var(--operations-accent);outline-offset:-2px}.admin-pill-row [role=tab][aria-selected=true]{color:#fff;background:var(--operations-accent)}@media (width<=560px){.release-update-notice{flex-direction:column;align-items:stretch}}.operations-toolbar-fields{flex:auto;align-items:center;gap:8px;min-width:0;display:flex}.operations-toolbar input,.operations-toolbar select{border:1px solid var(--operations-line);min-height:34px;color:var(--operations-text);font:inherit;background:0 0;border-radius:0;padding:6px 10px;font-size:.76rem}.operations-toolbar input:focus-visible,.operations-toolbar select:focus-visible,.sortable-column:focus-visible,.operations-clear:focus-visible{outline:2px solid var(--operations-accent);outline-offset:2px}.operations-result-count{color:var(--operations-muted);white-space:nowrap;flex:none;font-size:.7rem}.operations-clear{min-height:34px;color:var(--operations-accent-strong);font-family:var(--supervisor-font-heading);background:0 0;border:0;border-radius:0;flex:none;padding:6px 8px;font-size:.75rem;font-weight:600}.operations-clear:disabled{color:var(--operations-muted);opacity:.45}.operations-grid-scroll{border:1px solid var(--operations-line);border-top:0;max-width:100%;overflow:auto}.operations-grid{border-collapse:collapse;width:100%;min-width:620px;color:var(--operations-text);background:0 0;font-size:.76rem}.operations-grid th{z-index:1;border-right:1px solid var(--operations-line);border-bottom:1px solid var(--operations-line);background:var(--operations-bg);text-align:left;height:34px;padding:0;position:sticky;top:0}.operations-grid th:last-child,.operations-grid td:last-child{border-right:0}.sortable-column{width:100%;min-height:34px;color:var(--operations-muted);font-family:var(--supervisor-font-body);letter-spacing:.08em;text-transform:uppercase;background:0 0;border:0;border-radius:0;justify-content:space-between;align-items:center;gap:8px;padding:7px 10px;font-size:.62rem;font-weight:700;display:flex}.sortable-column:hover,.operations-clear:hover:not(:disabled){background:#5980a614}.operations-grid td{white-space:nowrap;border-bottom:1px solid #1d1f2017;border-right:1px solid #1d1f2014;height:45px;padding:8px 10px}.operations-grid tbody tr:hover{background:#5980a60f}.status-tag{border:1px solid var(--operations-line);min-height:24px;color:var(--operations-muted);background:0 0;align-items:center;padding:3px 9px;font-size:.68rem;line-height:1;display:inline-flex}.softphone-layout{width:min(1320px,100%)}.softphone.workspace-card{border-color:#cdd6e1;border-radius:2px;box-shadow:0 8px 26px #28384c0f}.softphone>.section-heading{background:#f8fafc;grid-template-columns:minmax(0,1fr) minmax(230px,280px);align-items:center;gap:24px;padding:18px 22px}.softphone>.section-heading h2{letter-spacing:-.02em;font-family:Barlow Condensed,Arial Narrow,sans-serif;font-size:1.85rem}.softphone-body{padding:0 22px 22px}.idle-phone-workbench{background:#fff;border:1px solid #cdd6e1;grid-template-columns:minmax(280px,340px) minmax(0,1fr);min-width:0;margin-top:20px;display:grid}.phone-dialer-pane{background:#f8fafc;border-right:1px solid #cdd6e1;min-width:0;padding:20px}.phone-dialer-pane .dialer{gap:14px;padding:0}.phone-dialer-pane .dialer-intro-icon{border-radius:2px;width:36px;height:36px}.phone-dialer-pane .dialer input,.phone-dialer-pane .dialer select,.phone-dialer-pane .dialer>button{min-height:44px;box-shadow:none;border-radius:2px}.phone-dialer-pane .dialer>button{background:#5f87ad}.phone-activity-pane{min-width:0;padding:18px 20px 20px}.phone-pane-heading{justify-content:space-between;align-items:end;gap:16px;margin-bottom:8px;display:flex}.phone-pane-heading h3,.phone-pane-heading p,.phone-health-summary{margin:0}.phone-pane-heading h3{color:#17202b;letter-spacing:.01em;margin-top:2px;font-family:Barlow Condensed,Arial Narrow,sans-serif;font-size:1.25rem}.phone-pane-heading .count{color:#66758a;background:0 0;border:0;border-radius:0;font-size:.68rem}.phone-health-summary{color:#66758a;text-overflow:ellipsis;white-space:nowrap;border-bottom:1px solid #dbe1e8;margin-bottom:14px;padding-bottom:11px;font-size:.7rem;overflow:hidden}.phone-activity-pane .operations-grid-scroll{border-color:#d6dde5;border-radius:0;max-height:290px}.phone-activity-pane .operations-grid{min-width:620px;font-size:.72rem}.phone-activity-pane .operations-grid th,.phone-activity-pane .operations-grid td{padding:8px 10px}.phone-activity-pane .operations-grid th{font-size:.61rem}.phone-activity-pane .state-panel.compact{border-radius:0;min-height:148px}@media (width<=860px){.idle-phone-workbench{grid-template-columns:1fr}.phone-dialer-pane{border-bottom:1px solid #cdd6e1;border-right:0}}@media (width<=520px){.softphone-body{padding:0 12px 14px}.idle-phone-workbench{margin-top:12px}.phone-dialer-pane,.phone-activity-pane{padding:14px}}.status-tag.ready,.status-tag.available{border-color:var(--operations-accent);color:var(--operations-accent-strong)}.status-tag.busy,.status-tag.on_call,.status-tag.reserved{color:var(--operations-accent-strong);background:#5980a61c}.operations-column-label{color:var(--operations-muted);letter-spacing:.08em;text-transform:uppercase;padding:7px 10px;font-size:.62rem;font-weight:700;display:block}.directory-workspace{padding:0}.directory-workspace .operations-toolbar input[type=search]{width:min(340px,100%)}.directory-agent{align-items:center;gap:9px;display:inline-flex}.directory-workspace .directory-avatar{border:1px solid var(--operations-line);background:0 0;border-radius:0;place-items:center;width:28px;height:28px;font-weight:700;color:var(--operations-accent-strong)!important;font-size:.62rem!important;display:inline-grid!important}.directory-call-button{border:1px solid var(--operations-line);min-height:30px;color:var(--operations-accent-strong);font-family:var(--supervisor-font-heading);background:0 0;border-radius:0;align-items:center;gap:6px;padding:5px 9px;font-size:.72rem;font-weight:600;display:inline-flex}.directory-call-button:hover:not(:disabled){border-color:var(--operations-accent);background:#5980a614}.directory-call-button:disabled{color:var(--operations-muted);opacity:.45}.history-workspace .operations-toolbar-fields{grid-template-columns:minmax(220px,1.5fr) repeat(4,minmax(125px,.7fr));display:grid}.history-workspace .operations-grid{min-width:1260px;font-size:.71rem}.history-workspace .operations-grid td small{color:var(--operations-muted);margin-top:2px;font-size:.64rem;display:block}.voicemail-operations-workspace .operations-toolbar-fields{grid-template-columns:minmax(230px,1fr) minmax(140px,220px);display:grid}.voicemail-inbox-layout{border:1px solid var(--operations-line);border-top:0;grid-template-columns:minmax(0,1.45fr) minmax(320px,.55fr);min-height:480px;display:grid}.voicemail-inbox-table{border-right:1px solid var(--operations-line);min-width:0}.voicemail-inbox-table .operations-grid-scroll{border:0;max-height:610px}.voicemail-inbox-table .operations-grid{min-width:760px;font-size:.71rem}.voicemail-inbox-table .operations-grid tr[aria-selected=true]{box-shadow:inset 3px 0 0 var(--operations-accent);background:#5980a61c}.voicemail-inbox-table .operations-grid td small,.voicemail-select-message small{color:var(--operations-muted);margin-top:2px;font-size:.63rem;display:block}.voicemail-select-message{width:100%;color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;padding:0;display:block}.voicemail-select-message:hover strong,.voicemail-select-message:focus-visible strong{color:var(--operations-accent-strong)}.voicemail-select-message:focus-visible{outline:2px solid var(--operations-accent);outline-offset:3px}.status-tag.unread{border-color:var(--operations-accent);color:var(--operations-accent-strong);background:#5980a61a}.voicemail-detail{background:#e9e9ea59;min-width:0;padding:18px}.voicemail-detail>header{border-bottom:1px solid var(--operations-line);justify-content:space-between;align-items:flex-start;gap:14px;padding-bottom:14px;display:flex}.voicemail-detail>header .eyebrow,.voicemail-detail>header h3,.voicemail-detail>header p{margin:0}.voicemail-detail>header .eyebrow{color:var(--operations-muted);letter-spacing:.12em;text-transform:uppercase;font-size:.61rem}.voicemail-detail>header h3{font-family:var(--supervisor-font-heading);margin-top:3px;font-size:1.35rem;font-weight:600}.voicemail-detail>header p:last-child{color:var(--operations-muted);margin-top:2px;font-size:.72rem}.voicemail-metadata{border-top:1px solid var(--operations-line);border-left:1px solid var(--operations-line);grid-template-columns:repeat(2,minmax(0,1fr));gap:0;margin:14px 0;display:grid}.voicemail-metadata>div{border-right:1px solid var(--operations-line);border-bottom:1px solid var(--operations-line);min-width:0;padding:9px}.voicemail-metadata dt{color:var(--operations-muted);letter-spacing:.09em;text-transform:uppercase;font-size:.58rem}.voicemail-metadata dd{font-variant-numeric:tabular-nums;text-overflow:ellipsis;white-space:nowrap;margin:3px 0 0;font-size:.7rem;overflow:hidden}.voicemail-detail-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;display:grid}.voicemail-detail-actions button,.voicemail-notes button{border:1px solid var(--operations-line);min-height:34px;color:var(--operations-text);font-family:var(--supervisor-font-heading);background:0 0;border-radius:0;justify-content:center;align-items:center;gap:6px;padding:6px 8px;font-size:.68rem;font-weight:600;display:inline-flex}.voicemail-detail-actions button:hover:not(:disabled),.voicemail-notes button:hover:not(:disabled){border-color:var(--operations-accent);background:#5980a614}.voicemail-detail-actions button:disabled,.voicemail-notes button:disabled{cursor:not-allowed;opacity:.4}.voicemail-detail-actions button.danger{color:#9a3131}.voicemail-detail audio{width:100%;margin-top:14px}.voicemail-notes{border-top:1px solid var(--operations-line);gap:6px;margin-top:14px;padding-top:14px;display:grid}.voicemail-notes label{color:var(--operations-muted);letter-spacing:.08em;text-transform:uppercase;font-size:.63rem;font-weight:700}.voicemail-notes textarea{resize:vertical;border:1px solid var(--operations-line);min-height:82px;color:var(--operations-text);font:inherit;background:0 0;border-radius:0;padding:8px;font-size:.72rem}.voicemail-notes button{justify-self:end;min-width:90px}.voicemail-saved-notes{gap:5px;margin-top:10px;display:grid}.voicemail-saved-notes p{border-left:2px solid var(--operations-accent);color:var(--operations-muted);background:#5980a60f;margin:0;padding:8px;font-size:.7rem;line-height:1.4}.voicemail-delete-dialog{width:min(430px,100%)}.history-duration{color:#26394c;font-variant-numeric:tabular-nums}.operations-row-action{border:1px solid var(--operations-line);min-height:30px;color:var(--operations-accent-strong);font-family:var(--supervisor-font-body);background:0 0;border-radius:0;align-items:center;gap:5px;padding:5px 9px;font-size:.67rem;font-weight:700;display:inline-flex}.operations-loading{border:1px solid var(--operations-line);border-top:0;margin:0;padding:18px}@media (width<=980px){.history-workspace .operations-toolbar{flex-direction:column;align-items:stretch}.history-workspace .operations-toolbar-fields{grid-template-columns:repeat(2,minmax(150px,1fr))}.history-workspace .operations-result-count,.history-workspace .operations-clear{align-self:flex-start}.voicemail-inbox-layout{grid-template-columns:1fr}.voicemail-inbox-table{border-right:0;border-bottom:1px solid var(--operations-line)}}@media (width<=560px){.history-workspace .operations-toolbar-fields,.voicemail-operations-workspace .operations-toolbar-fields,.voicemail-metadata,.voicemail-detail-actions{grid-template-columns:1fr}.voicemail-detail{padding:13px}}@media (width<=760px){.operations-frame-heading{align-items:flex-start}.operations-frame-heading .section-description{display:none}.operations-toolbar,.operations-toolbar-fields{flex-direction:column;align-items:stretch}.operations-result-count,.operations-clear{align-self:flex-start}}@media (width<=1180px) and (width>=981px){.history-workspace .operations-toolbar{flex-direction:column;align-items:stretch}.history-workspace .operations-toolbar-fields{grid-template-columns:repeat(2,minmax(150px,1fr))}.history-workspace .operations-result-count,.history-workspace .operations-clear{align-self:flex-start}}.admin-workspace-navigation>*,.setup-grid>*,.editor-grid>*,.setup-completion-form>*,.operations-grid-scroll{min-width:0}@media (width<=1100px) and (width>=761px){.admin-resource-frame .editor-grid{grid-template-columns:minmax(240px,300px) minmax(0,1fr)}}@media (width<=760px){.admin-resource-frame .editor-grid{grid-template-columns:minmax(0,1fr)}}
